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March 2023 by Google user
We had a great experience. Our dishwasher was giving an error code and we tried to fix it ourselves which was a mistake. The service technician put it back together without judgment and explained the error code and spent a while trying to recreate it.
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March 2023 by Misty Chambers
We had a great experience. Our dishwasher was giving an error code and we tried to fix it ourselves which was a mistake. The service technician put it back together without judgment and explained the error code and spent a while trying to recreate it.Service: Dishwasher repair
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February 2023 by Shirley Schell
Pinales serviceman George came to look at our washer, quickly assessed the problem and told me it needed a part. Told me how much it would cost, ordered it and said it would take 1 to 2 days. Quick efficient service. Well pleased.
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December 2022 by aimee reynolds
The technician could not figure out the issue, said he didn't know what was wrong. He told me to replace the mounting bracket. I paid for that and the service call that did NOT fix my problem, and they never contacted me again. I called multiple times and they always say the parts not in, it's been three months They can get this bracket at any home depo or lowes. They should refund my 106.00 for doing nothing.Service: Dishwasher repair
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November 2022 by Carrie Dobson
I left work early for 1:30 to 4:00 service call. No call no show at 5:15.
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October 2022 by Amy Wolff
I'm giving one star because they did initially arrive on time for the first appointment to look at my dishwasher. Said they had to order a part and would be back on Oct 24th. I waited all day, and finally called them at 3:00 to find out when they were coming. He said I wasn't on their books for the 24th. He did apologize and said they'd be right out after 4:15. It's been two days. Haven't heard from them since. Thank you, Pinales Appliance, for not even having the decency to show up. If you can't fix my problem, just say it. I've been without my dishwasher now for almost 3 weeks playing this game. Steer clear.Service: Dishwasher repair
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October 2022 by Darren Julius
Was very professional, well priced, and quick in and out in under an hour and the dryer works good as newService: Dryer repair
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October 2022 by William Hobson
Very professional and knowledgeable young brothers diagnosed the problem with refrigerator and washing machine fair pricing very highly recommended?Services: Refrigerator repair
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October 2022 by Kira Philomena
I had a good experience with them. They came over really quick within the time frame to look at my dryer on a Friday. They ordered a part and received it Monday. They came out next day and fixed it fast. After we cleaned out our dryer vent our dryer works like new and saved us hundreds.
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October 2022 by Linda Bush
Quick response time. Friendly, clean, polite young man. Prompt. Wouldn't hesitate to call again if needed.
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July 2022 by Lori Watt
Very professional, fast, and knowledgeable.Thank you so much!!!Service: Washer/dryer repair
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June 2022 by Gail Servidio Czarnecki
This family is wonderful. They deliver and take old appliances. They are very friendly and helpful. I have purchased used appliances for years. I have always been ? satisfied.
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June 2022 by Art Straub
Great used appliances at really good prices. We got a dryer , and they warranty their stuff too!
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April 2022 by Tim Chivers
Called to have my oven fixed, they came right out and diagnosed it. They told me they had to order a part and would be back in 2 weeks. 3 months later and I haven't heard from them. They rarely answer the phone, the one time i got through they told me they were still waiting on the part so i asked them to check on it and they told me they would call me back with an update and i still haven't heard from them. I understand everything is on back order these days but it would be nice to get an update once in a while.Service: Oven repair
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March 2022 by Jim
I bought a refrigerator from them about 6 months ago. It has a coolant leak. When they sold it to me they probably thought they had fixed the coolant leak. I understand that happens, but when I called them for repair, they failed to respond to three messages left over a week's time.Service: Refrigerator repair