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January 2024 by Bobby Blair
I recently purchased a Subaru Impreza from Stephen. He was a great salesman and very easy to talk to. I would recommend him to any friends and family for all your car buying needs!
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January 2024 by Richard Whiting
Mr Wade listened and I emphasize listened to what I wanted in the Subaru. He made suggestions and recognized the difference between wants and needs. He was a thoughtful salesperson and I appreciated doing business with him. He made sure that my purchase went through smoothly. Even though Jeff had to be off not long after the vehicle was ordered, Ryan Franklin, his sales manager kept me appraised of the order status and Stephen Kolenda handled the delivery. I left the dealership confident that I could operate the car with new technology and with the information necessary to help me increase my knowledge. All of these people worked very well as a team.
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January 2024 by Mawhir
I had never bought a car before coming into New Motors Subaru, as soon as I walked in I was greeted by Brendan E. who was a huge help when looking at vehicles. He made it super easy to check out some vehicles I was interested in, he also explained everything very clearly to someone who isn’t as knowledgeable when it came to purchasing and owning their own car. Brendan and everyone at New Motors Subaru were extremely kind and helpful, would highly recommend stopping in to see them!
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January 2024 by Logan Klein
If you are looking to lease or purchase a new vehicle, New Motors is where you want to go. The staff at New Motors are all very kind and professional, and are willing to help you with whatever you need. I also personally recommend asking for Greg Eddins if you are looking to schedule an appointment with a salesperson. Not only was he very knowledgeable and easy to work with, but I was able to walk out of the dealership in only 2 hours with a new, leased vehicle.
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January 2024 by Kimberly
Just got my first car from a dealership from New Motors Subaru! Loved working with Bradley Konkol very easy going and nice to work with especially for someone who is new with cars and financing. Would totally recommend to visit with him if you’re going to New Motor, he did everything he could to help me with my budget and made me feel comfortable with my purchase :)
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January 2024 by Mike Coon
I worked with Shane Harney in New Car Sales at New Motors when I was looking for a car for my son. He was very helpful and knowledgeable, going out of his way to assist us in the process. He not only answered all of our questions but also provided additional information that was very helpful. Working with everyone at New Motors, from sales to service, office staff to detailing, has made the experience very enjoyable. I will certainly be back in the future for any car needs. Thank you for exceeding my expectations! I would highly recommend reaching out to them if you are looking for a new or used car.
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January 2024 by Thomas Eaton
This was my first experience purchasing from a larger dealership and honestly the only disappointment I have is that google wont let me give Greg 6 stars. He made everything easy and at no point in time did I feel pressured by him. During the test drive he didn’t give me a sales speech it was nice. The next time I plan to purchase a new vehicle this will be my immediate go to! If you’re wondering if you should go here just do it, they have a huge inventory of very nice and affordable vehicles!
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January 2024 by Jason M
I highly recommend to anyone who is looking for a brand new Subaru or a pre-owned vehicle from the New Motors family.My experience with my salesman Bradly and everyone there was top notch.Very professional, friendly, welcoming, informative.And overall simple and mind at ease experience that I will never forget.The sale and transitioning was extremely smooth sailing.I highly recommend this dealership to anyone looking for a new or newer vehicle!Thanks again New Motors team of Erie PA!
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January 2024 by Dorinda Cassano
I absolutely love my Outback. It is everything and more than Nick Geiser told me. He is very polite, knowledgeable and overall genuine. I haven't had a better experience ever, buying a new car. Everyone at New Motors that helped us was amazing. Great team work!
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November 2023 by michael taimuty
My wife and I purchased a 2023 Ascent from new motors. It was the best experience we’ve ever had buying a vehicle. We were in a pinch and they all stepped in and actually helped and made sure we were completely happy with our new car. Thank you Emily ,Steve and Michele. Also you can’t beat the warranty coverage they offer. Believe me that’s piece of mind, in this day and age.
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October 2023 by Erin Witherow
Brad was AMAZING! He wasn't pushy, and he was very knowledgeable. We had our children with us, and he was so patient. He also has a great sense of humor. He made the car buying process easy, and you can tell he truly believes in the value of what he is selling. 10/10, would recommend.
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September 2023 by Griffin Hayes
I went to about 4 different used car dealerships before coming to this one, and they all weren't great. None of them would even let me take the vehicle to a mechanic! Major red flag when buying a new car.Brendan was patient and chill and worked with us every step of the way. He even stayed late to help me! Fantastic experience with a great dealership after I was getting really discouraged and frustrated with the used car buying process
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September 2023 by K. Winger
I have never, in over 50 years, had an interaction with a business that was as amazing as my experience in buying my new Subaru from New Motors. Every member of the staff was friendly, cheerful and went out of their way to be helpful, up to and including the nice guy who paused on his way to somewhere else and offered to show me the way to the coffee. Although they were busy, the atmosphere was relaxed. These days it seems like everyone is so rushed that their main goal is to be finished with me so they can move on to their next task, but that absolutely was not the case at New Motors.Ryan Franklin, the Finance Manager, who had the daunting task of explaining all the paperwork, actually managed to make the process fun. And Steve Lobaugh, my salesman, went out of his way to introduce me to all the unfamiliar technology in my new Forester. He was cheerful and patient and, in spite of my being a little overwhelmed, he made it clear that he'd give me as much time as I needed and would continue to be available when and if I had more questions. Even though he'd already made the sale, I felt like he truly cared that I was, and would continue to be, comfortable and happy with my new car.And since I brought my Forester home, I’ve discovered that New Motors’ commitment to my positive ownership experience didn’t end when I drove off the lot. They actually have folks whose jobs are to follow up with new owners in the months after the sale to provide any additional help we might need getting acclimated to our new vehicles.In short, from the top down, I feel like everyone at New Motors goes beyond simple customer service; they provide true customer care.
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September 2023 by Timothy Schmitt
Friendly staff. Helpful sales agent. Clean, expanding facility with a good selection of new and used vehicles. Poor communication. Took two weeks to get a used vehicle I had bought. Five days to get purchase agreement sent to my credit union and this required a physical visit to this dealership to push them along. No regular updates. Phone messages not returned. Had to physically go to the dealership for updates. Satisfied with the purchase experience and the vehicle overall. Vehicle eventually delivered detailed and with work done as promised. Will return in the future for another vehicle.
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September 2023 by Eric Hutchinson
I just traded my Jeep Grand Cherokee for a single owner 2021 Subaru in a nice blue Grey color and alot of the bells and whistles you would get on a Subaru limited. I had been hearing alot about Subaru and how good they were, so I thought I'd try one out. I was really impressed with my salesman Jeff Waid. He was very friendly and knowledgeable, no pressure salesman, which I appreciate. I really was impressed with the other staff as well. They give it to you straight and don't force you to make decisions on extras. They just tell you what they are matter of fact and let you decide. I would recommend them to anyone. Love my new car!
