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January 2024 by Pamela Hartleb
Very overpriced!
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January 2024 by Ryan wood
Awesome experience. The staff were highly accommodating and efficient.
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December 2023 by Jim Ochs
Awesome staff! Quick, cost-effective, great service! Highly recommend!
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December 2023 by Farooq Baluch
Don’t use this place, the people working are not qualified . The went for a simple oil change for my 18 year old daughter and paid $200 for oil change plus some upsells only to found out the they drained the transmission fluid and put oil in the where transmission goes. As my girl was leaving 4AM thought that car was driving funny, we got the vehicle towed to the dealership and luckily no harm was done or the transmission would have been gone. They would even refund the $200, and asked us to call Corporate. These kind of places shouldn’t be allowed to do business unless they hire qualified technicians because if I was going to be out of a transmission they would have denied that too. Easy fix is don’t go to this location.
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December 2023 by Nicole Welker
They got my car in quickly and gave excellent customer service. Would definitely recommend!
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December 2023 by Richard Miller
Very friendly and helpful. Will help you anyway they can. Will definitely continue to come here.
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December 2023 by Kaitlynn Ruch
Manager of the shop was great! These guys do great work and saved me a ton of money, they were even able to get me in pretty quick too. I definitely would come again!
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October 2023 by Jensen Esser
Scheduled a week ago for a car inspection. I work over 50 hours a week and go to school. This was the only day I could do it. They told me they can’t do it because he leaves at 5. I scheduled on the phone. So not a reliable place. Very disappointed because I went here last year and thought this would be my go to spot. I will not be returning
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May 2023 by D O
I had my tires mounted and supposedly balanced at this shop. After driving 15,000 miles on the tires, the dealership told me there were no weights on my tires. I took my vehicle to another Monroe location, and they said the same thing…they were wildly off balance and weights were not put on properly, if at all. This place cannot be trusted with your vehicle.
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April 2023 by Jennifer Lafferty
Every time I schedule an oil change they cancel it then leave a voicemail saying they don’t have the person there which sounds ridiculous for an auto shop. ? I will no longer be scheduling.
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April 2023 by Jessica Atwood
The staff at Monroe at 4902 Peach Street are amazing!! They are kind, sincere, and never pressuring. They saved me money on my last engine issue. I’ll be back soon for my inspection and emissions check.
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January 2023 by Debbie Bemis
Our $75 ( all ready a rip off) high mileage oil change was over $ 90.00 after adding extra fees not advertised on the mailer. We will never go back.
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December 2022 by Hockey P.
I was visiting Erie from Northern Michigan when I had some issues with my car. Abram (?) took his time looking for the issue. Long story short I made it safely back home 500 miles away.
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December 2022 by Matthew Santangelo
Do not bring your vehicles here, it is not the same as it was a few years ago. I had a vehicle inspected, they claimed the horn was shorting out and began working on it before contacting me. When I got the vehicle back there were wires hanging out under my steering column and I had to reconnect a wire to one of my headlights that they knocked loose. The silver lining is they inspected the vehicle at least, without a headlight?I took another car in to have tires put on and they quoted $31/tire...pretty high but fine because its that time of year. When I went to pick it up I had $60 in additional "fees" on my bill and they didn't reset the TPMS sensors. Do what you will with that information.
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November 2022 by Coffee Now
Car was inspected and the service technician fully explained and showed what was needed, with the quotation for pricing given accurately The pricing was more than reasonable, and the car is running fine, excellent service. ?
