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March 2024 by Joshua O'Silas
I purchased a battery late last year (September). We were out of town for 2 months with the car just sitting—the battery did not make it. Steve, the store manager, helped to get the right replacement, which wasn't as straightforward for our vehicle. Apparently, our Toyota Rav4 could take two different batteries. Steve patiently worked to get us the right one that fit in our car.
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February 2024 by Debra Mruzik
Great service, friendly atmosphere. Will return there for more work.
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February 2024 by Rachel Close
Steve was so incredibly accommodating to me. I came to Erie to visit friends and my car broke down while there. I was able to get in at Monroe early the next day on a Sunday, and Steve worked his hardest to get it done in a timely manner. Though there were a few hiccups, he immediately made it right. I truly appreciate him and his team for their service, it has been a lifesaver.
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February 2024 by Hibiscus Flower
Honest repair shop. Monro Repair and Inspection is the only way I will go. All locations are honest, and have good business practice with friendly, helpful service men. I highly recommend Monro for all of your vehicle service.
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February 2024 by Hassan Baluch (Xbox)
I have been going here for about a year now and it has been awesome. Technicians are very knowledgeable and helpful. They always do a spectacular job. Steve was very helpful and curtious today with helping me with my vehicle safety check. Thank you very much! Highly recommend!
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February 2024 by Elijah Gamble
They were extremely helpful and accommodating to a walk in customer, he went above and beyond to find a fourth tire. I was grateful for the service
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February 2024 by Linda Branch
This was the best Monro facility I have been to. Everyone was friendly and knowledgeable, very professional. I would recommend this Monro location to anyone that needs work done on their vehicle.
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February 2024 by Jennie Askins
Thank You Steve for great customer service. We really appreciated the great serviceHighly recommend
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February 2024 by Ann Marie
Steve n Brian took very good care of my car. Took a lot longer than anyone thought but they did take care of everything.
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January 2024 by Robert Ferguson
Absolutely a professional experience. Steve Banta, was the young man helping at desk and in garage. He was busy. He had others walking in, and they were closed, but He decided to help. Great job. He went above and beyond his pay. They , the staff, chose to help others, before their own needs. A note to corporate, that man's deserves a raise. He worked extra and made your customers very happy. It's not every day you see kind hearted honest folk. Thank you Steve, for your help....
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January 2024 by Dustin Alcorn
Friendly and helpful staff. Reasonable prices. Very long wait.
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December 2023 by Katrina Bazzoli
Great experience. My car got taken care of quickly and I was explained exactly what was going on verbally and on my receipt :)
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December 2023 by Morris Seyler
Couldn't ask for a better service department when it comes to communicating and explaining clearly the issues. Due to my vehicle having damage. Ty, Monro.
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December 2023 by Rhonda Mitchell
The gentleman that scheduled our appointment was so nice and professional. The gentleman that processed our paperwork was also nice & professional from start to finish- making this experience 2-thumbs up.
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December 2023 by Leah SullivanFrye
I walked in after my check engine light came on while driving from NY to Ohio. The guys were super helpful, very pleasant, and professional. They managed to squeeze my Jeep in to do the repairs on a busy day. I owe them a debt of gratitude☺️ Thank you guys!