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10AM - 5PM
2501 W 12th St, Erie
Mobile Phones
“Steve was super helpful, friendly and informative. Very organized and willing to help set up new devices and answered all my questions and went above and beyond to answer my questions. Already recommended to my family and friends to go to this location in the future.”
“The staff at this Verizon are unbelievably great. Out of all the major phone companies around they’re the most helpful and kind. They’re always willing to help and took their time with me and were extremely patient.”
10AM - 9PM
6807 Peach St, Erie
Mobile Phones
“Thank Goodness for Ricardo !
This man has the patience of a saint. So knowledgeable and helpful, he is definitely an incredible asset to this store's team. I walked in with a somewhat less than favorable first impression of AT&T due to on-line correspondence with the nationwide website. Ricardo switched that completely around. I have to drive over an hour to get to Erie, but I will make that trip a hundred times over for the customer service at this location and Ricardo personally.”
10AM - 4PM
1907 Rotunda Dr Unit E 105, Erie
Mobile Phones
“It is strange that in this day-and-age, with all the electronic devices that people own, there are not more repair outlets for such devices. Fortunately, places like CPR exist. Thank you for your services! Thank you for putting good, used, units in the hands of those not able to afford NEW units. What a kindness to the community!”
“Super cool dudes. Very knowledgeable and quick to get both my and my wife's phones upgraded to new ones and transferred everything perfect. The most down to earth, relatable and easy to get along with Verizon folks I've ever done business with. We're only going to this store from now on!”
10AM - 8PM
4287 Buffalo Rd, Erie
Mobile Phones
“Stopped by today because I lost my primary phone that had all my passwords stored in it. I worked with Shyann, and in a short time I had a new phone and was beginning to get apps and stuff loaded back in. I returned a short time later and we were able to get into my Google account and get all that working. Just bummed that I lost all my pictures, but that's on me. I couldn't have been more pleased with Shyann and her customer service skills, knowledge and wit with this technical stuff. Don't let her go. Thanks again.”
“Mr Raj and Ms Ash were very very helpful to me and I got a brand new phone an Raj was very helpful and help me out so much. I want to say the ppl u have working for you in the company is great an you should give them a raise.
Thank yous so much Mr Raj and Ms Ash”
“I stopped today as I had heard good things. Honestly the customer service was wonderful. He was very helpful, kind and knowledgeable. I think this is the first time that anyone was honest about phone repair to me with pricing.
Lynn”
10AM - 8PM
2746 W 26th St, Erie
Mobile Phones
“Marc was by himself when I went in and already had a customer. He was very polite but very clear there would be a wait. While I was waiting, another customer came in, and he told them the same thing. While helping his first customer, he repeatedly checked with us to be sure we were still okay with the wait. At one point, he actually was helping all 3 of us while he waited for something for the first customer. It actually was an enjoyable experience. I don't think any of us felt rushed or like we were an inconvenience. Marc deserves 10 stars!!! This was at the W 26th St store in Erie.”
“I visited this store earlier today looking for help changing my number, and not only did I get exactly what I was looking for, but Allen went above and beyond to help me. Stellar service!! Will be going back!!”
“I was having problems with my phone and couldn't figure it out, Brevin helped me fix my phone and showed me how to fix it if it happens again. Great service”
10AM - 8PM
4453 Buffalo Rd, Erie
Mobile Phones
“Att as a whole, I don't care for the service. Customer service over the phone is trash. They left my fiance on hold for 3 hours one day and then just hung up. That's a pos move in my opinion.
I take off a star for it being att that I unfortunately have...but 4 for this particular place because the fella with the slightly long hair was incredibly friendly and helpful. He had everything sorted out within 20 mins.
Give that guy a raise. Seriously. Wish I remembered his name.”
“My experience at the metro dealership on State st in Erie, Pennsylvania was a smooth and painless experience. Krish provided me with excellent customer service, friendly, professional and very very easy going. He made the experience a real treat. Kudos to this place.”
10AM - 8PM
7080 Peach St, Erie
Mobile Phones
“We have been coming to this location for YEARS, maybe 15? I’ve lost count. Anyway, we love the personal service and being able to ask questions, have things serviced, transfer data, etc. in person. We started with fairly basic phones and always got clear answers about how models compared, never feeling pushed to agree to more than we wanted. So many of the employees have been here for as long as we can remember, so that suggests the company must treat them well. Our current family plan doesn’t exist anymore, but they always find ways to include us in offers that might apply to us and let us know what changes would or wouldn’t be helpful for us. Even when we have to wait we have always been treated well. We recently tried the newer branch on West 12th Street and found good service there as well. Thanks for being there, T-Mobile shop!”
10AM - 8PM
818 East Ave, Erie
Mobile Phones
“Benni most definitely had the best costumer service and professional service I’ve ever experienced. Most definitely went the extra mile to fix my mobile account. Well deserved and thank you again.”
10AM - 8PM
2205 W 12th St Space A-7, Erie
Mobile Phones
“Patrick is very good at his job knows exactly how to treat customers awesome customer service this man deserves a promotion and a raise I have been to the w 12th st location plenty of times and have been treated poorly by other employees high five to Patrick”
“Armughan was great all around in giving us the best deal with the promotions. He’s knowledgeable on what he’s doing and overall positive experience for us. This store is fantastic! ”
“Jesus was great all around in giving us the best deal with the promotions going on and getting us transferred for all 5 of our lines. He’s knowledgeable on what he’s doing and overall positive experience for us!”
“Legitimately one of the humblest stores in town. The clerks are all wonderful and kind. The best service around and they will go out there way to help you. If you need solid cell phone service and people who want to help when something happens than this is the one you want”
10AM - 8PM
5624 Peach St Unit B-21, Erie
Mobile Phones
“Thank you, Adain and David, for your competent and courteous service when I stopped at Cricket to check my old phone. It needed replacement and your explanations were spot on, about what the problem was, purchasing a new phone, and transferring data. Thank you Cricket for having such great employees!”
9AM - 7PM
7190 Peach St, Erie
Mobile Phones
“I had an issue with my phone not charging and was scared that the store was going to try to get me to buy a new phone. Not this store, Camren had my phone fixed in 5 minutes flat. This interaction was one of the best I have had in a Verizon store. My man needs a raise and all stores need this kind of customer service. Highly recommend this location”
“When traveling, I go to Walmarts everywhere to buy discounted salads for breakfast every day.At least the price is cheap, the taste is okay, and the food is fresh.”
“Jeff, Manager, and his staff are both attentive & knowledgeable. Jeff’s customer service skills, VZW knowledge, and willingness to find the correct solution for the customer is at or exceeds those found in major metropolitan areas of the country. Erie is very lucky to have Jeff and his team to help. Not only are they good with “people in the know” but, and more importantly, are patient and caring for those who may not be technically inclined and the elderly from what I have witnessed while in the store. Hats off to Jeff and his amazing team!!!!”
10AM - 8PM
6650 Peach St, Erie
Mobile Phones
“Love the easy curbside service. Also really enjoy being able to see the product before I buy. The updated look in the front is nice. Plus they'll price match!”
“After a wait I was taking care of by one of their reps. I was turning in some equipment that went pretty smoothly. However when I ask about purchasing a new phone because I am a Spectrum mobile customer I was told that I have to have Spectrum internet or they won't sell me a phone which makes no sense. I was also told that my Spectrum Mobile bill is now going to go up $10 because I canceled my Spectrum internet. I was not told that when I subscribe to Spectrum mobile. So if that occurs I may be looking for another provider.”
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“Stopped by to discuss our plan. Nick was able to reduce our bill but still provide the needed options. Nick was very helpful, professional and informative. He also provided options for future use. Real nice to deal with Nick.”