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“Thank Goodness for Ricardo !
This man has the patience of a saint. So knowledgeable and helpful, he is definitely an incredible asset to this store's team. I walked in with a somewhat less than favorable first impression of AT&T due to on-line correspondence with the nationwide website. Ricardo switched that completely around. I have to drive over an hour to get to Erie, but I will make that trip a hundred times over for the customer service at this location and Ricardo personally.”
“Marc was by himself when I went in and already had a customer. He was very polite but very clear there would be a wait. While I was waiting, another customer came in, and he told them the same thing. While helping his first customer, he repeatedly checked with us to be sure we were still okay with the wait. At one point, he actually was helping all 3 of us while he waited for something for the first customer. It actually was an enjoyable experience. I don't think any of us felt rushed or like we were an inconvenience. Marc deserves 10 stars!!! This was at the W 26th St store in Erie.”
“Mr Raj and Ms Ash were very very helpful to me and I got a brand new phone an Raj was very helpful and help me out so much. I want to say the ppl u have working for you in the company is great an you should give them a raise.
Thank yous so much Mr Raj and Ms Ash”
“I visited this store earlier today looking for help changing my number, and not only did I get exactly what I was looking for, but Allen went above and beyond to help me. Stellar service!! Will be going back!!”
“I was having problems with my phone and couldn't figure it out, Brevin helped me fix my phone and showed me how to fix it if it happens again. Great service”
“Att as a whole, I don't care for the service. Customer service over the phone is trash. They left my fiance on hold for 3 hours one day and then just hung up. That's a pos move in my opinion.
I take off a star for it being att that I unfortunately have...but 4 for this particular place because the fella with the slightly long hair was incredibly friendly and helpful. He had everything sorted out within 20 mins.
Give that guy a raise. Seriously. Wish I remembered his name.”
“Legitimately one of the humblest stores in town. The clerks are all wonderful and kind. The best service around and they will go out there way to help you. If you need solid cell phone service and people who want to help when something happens than this is the one you want”
“Thank you, Adain and David, for your competent and courteous service when I stopped at Cricket to check my old phone. It needed replacement and your explanations were spot on, about what the problem was, purchasing a new phone, and transferring data. Thank you Cricket for having such great employees!”
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“Stopped by to discuss our plan. Nick was able to reduce our bill but still provide the needed options. Nick was very helpful, professional and informative. He also provided options for future use. Real nice to deal with Nick.”