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August 2023 by Tania Rosario
Terrible customer service. Incredibly unprofessional. Would not trust ever!
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June 2023 by Pena L
Great service and very quick ! Took my car in and what I thought would take at least a couple of day ?!.. I got my car the very next day! Very customer friendly car is running great I definitely would recommend and if and when I need service their the ones I’ll be returning to!!
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May 2023 by Kristen D.
I had my car towed to McMillen's despite my better judgement. Had it dropped off on Memorial Day and called to let them know it was there and what was wrong with it. I called at 9am and 3pm Tuesday and was told that it wouldn't be looked at until Wednesday. Called Wednesday at noon and was told it was the starter but there wasn't an estimate in the system. That he should get it in that night and finished by Thursday. I called Thursday at 11am and was told that they wouldn't even have it finished until next week. The owner, Al, was rude and uncooperative. He told me no one told me it would be done Thursday, and it wasn't possible to even get it in Friday. He gave excuses that times are estimated and it's the end of the month and they were slammed. I understand that. What I didn't understand was the false promises. I would have rented a car Monday. Or taken it to someone else. Which I did. Go next door to James and Demay!
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February 2023 by Trina Pindur
Worst place. Do not go. Had my car almost 1 week never worked on it at all! Just kept saying 1 more day. Then after being told not to lock they locked my car anyways. Which was then towed a second time by triple a to another mechanic who now cannot get into the car because they locked it. Just aweful service.Service: General repairs & maintenance
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November 2022 by carl metzger
Very nice people will work with you l never heard no
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November 2022 by Low Priced
I take my 2017 xt5 there all the time and I get the best service wouldn't go no where else
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August 2022 by Louis Thompson
Would be cooler if they didn't make impossible requests from tow truck drivers. They're a AAA approved garage, so be cool to the AAA tow truck!!
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June 2022 by JRK bedroom
Got my car detailed here because it was filled with mold got reinsured numerous times that he could make it where it won’t come back and he’ll make sure there’s no mold visible, I come pick my car up after more then 10 days saying the car is done , I get here he goes to tell me it’ll be done soon enough then once it’s done I pointed out numerous spots of mold on the pedals and cup holders , it’s smelled terribly of mold. He had a bucket in the back seat for a leak? Instead of fixing the leak. Then tries to charge me 600 dollars. If you can’t do something don’t tell me you can. Terrible service.Service: Auto detailing
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March 2022 by Abby Sorensen
The customer service I had today was outstanding, and I am so grateful to Al for his patience with me. When I realized my registration wasn't renewed, he called to help me get that squared away and still fit my oil change and inspection into the busy schedule. He was patient, fair, and kind to a frazzled customer having a rough day, and I appreciate it!Services: Oil change
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October 2021 by allen weigle
Very helpful..got my truck in quick..very professional
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August 2021 by SGTSKI
Great detailer for a young man. Recommend them anytime
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June 2021 by Fred Gravatt
They did a line up on my car quick and only 69bucks
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April 2021 by Kelley “Kellcool” Cooley
Great!!!! Good service, good people, and they are good at what they do!!!
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February 2021 by Tom Regan
Always a great experience.
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February 2021 by steve lupo
Have been dealing with Al and company since 2013. Even though I no longer live in the neighborhood I still take both of our vehicles there. He has always been fair and will even help me troubleshoot over the phone. Will continue to take my vehicles there for years to come!