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November 2023 by Marie Gallagher
After being in a car accident back in September, I really thought my car was totaled and that I’d never see it again — but it was repairable! Thank you, Gerber Collision for your fair and honest pricing because I fear that other shops may have come up with estimates that would’ve had my insurance totaling my car. I picked up my car today, and it looks better than the day I bought it back in 2019 — even the interior is cleaned up nicely! The staff was extremely kind throughout an extremely stressful and miserable situation. Their communication about timeline of repairs goes above and beyond with their text messaging system that lets you know exactly where your car is at in the process. I am VERY thankful to these people!Services: General repairs & maintenance
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September 2023 by cheryl manna
Right from the start i was provided updates on the status of the repairs every step of the repair process. Finished the job 10 days ahead of schedule. Repairs look amazing and the vehicle is running better then before.Services: Steering & suspension repair
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July 2023 by Stefanie SCHNEIDER
Great service, received the best affordable quote, will be taking my car there anytime I need bodywork or glasswork done. Highly recommend!
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May 2023 by Brandon Lee
After 6 months of going back and fourth with other auto body shops and insurance companies, these guys did the job and got it done fast. My truck looks better than it did when I brought it home from the dealership. I’m a happy customer.Service: Body & Trim
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May 2023 by Tamara Kwiat
These folks are amazing! Kept me updated every step of the way. So friendly and helpful!Service: Body & Trim
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April 2023 by Rug Doxberry
Gerber Collision has set the bar to how customers and their property should be treated!!!! From estimate to handing us our keys when the job was done, this shop is 5 star all the way.Gerber kept us in the loop with constant updates. Even when more damage was found they called us and asked how we wanted to proceed, patch the part or replace with new. When a business says they want to do things the right way you are never really sure if they mean this. Gerber does and they proved it over and over. They even completed the job A DAY EARLIER THAN EXPECTED!!!!!!! How awesome was that.Our Rav 4 came back as good as new following an animal hit. Ins quoted us $800 using their "photo evaluation". I tried to explain to them about the damage underneath and it fell on def ears. Gerbers estimter went over the car and quote with me and found $2000 in damage.My wife and I could not have been happier with the treatment we received. Not only will we be returning with any future work that we may need done we WILL be recommending Gerber Collision & Glass to anyone that EVER asks for our opinion.Top notch place, Thank You
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March 2023 by Therese Bihler
This review is long overdue but I just wanted to give a shout out to everyone at Gerber Collision. In January 2022, my parked vehicle was hit by a plow truck causing considerable front end damage. All the associates at Gerber were a pleasure to deal with from start to finish. I was very pleased with the repair work as well as the excellent customer service I received. My vehicle looked better than new. In the unfortunate event I need collision service in the future, I will definitely contact Gerber. Highly recommend!Service: Body & Trim
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March 2023 by Keith Vargason
They have done excellent workmanship in a timely manner on repairing body damage.
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February 2023 by mady davis
Great customer service & fast work. Record time in getting my car back. They even set up my rental. Very pleased
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October 2022 by Tester tt
I went in to get an estimate for my car and my experience was pleasant over all.
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October 2022 by David Thaler
Very polite and helpful. Best part of having an accident was their help
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September 2022 by James F.
I already posted a review based upon a photo that my daughter sent me of her car after it was repaired. The bodywork and paint was really well done. unfortunately the car also needed mechanical repairs, which was a total disaster. Luckily my daughter drove and picked me up and let me drive it, if I could give them zero stars I would do so. after about an hour, the car began overheating and I all the warning lights went off telling me to pull over immediately. And that was just the beginning of the problems, I ended up spending $1500 of my own money on a $500 deductible insurance claim. They also said they would pay for a rental car and then refused to do so. State Farm forced them to do the warranty repair at their shop in Pittsburgh where I learned very fast if one of their technicians is moving their lips they are probably lying. After three months I still do not have all the parts on the car, and they gave it back to me with 2/10 of a gallon of gas left in the tank. They should be ashamed
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May 2022 by Jeremy Spencer
We've had work done twice already here. Very easy process as they worked w insurance. (Erie) Both visits the fix came back looking very good. Staffs friendly & I enjoyed talking with a few members. Located in the same building Jensen was. Kind of sneeks up on ya cause it sits back from 12th a little. Jensen's signs still up to help.
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April 2022 by Susana P.
I'd give them zero stars if that were possible. Worst ever! If your car insurance tries to convince you to let them take your damaged car to Gerber, DON'T DO IT. They put plastic pieces where metal should be, use metal in some other places that is so thin it is nowhere near a match for the rest of the car. 'repaired' areas do not work at all. Nothing but a farce! They say that they guarantee their work for the life of the car, but with one hand you can bend the 'metal' they supposedly sourced. I don't even believe it is metal- feels like fiberglass where is should be and must be metal. Dishonest and terrible. It's not enough you have injuries to contend with, but then you have to start over, take your car elsewhere, and spend thousands having the work redone. At your own expense, unless you take them to court.
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March 2022 by Gracie Beth
I cannot implore you enough to give these guys your business. I don't know of many businesses in general that would have treated my situation so generously, and these guys did it with a smile. My car looks amazing and I will forever sing their praises. Thank you!Services: Painting
