JCPenney offers a wide selection of apparel, home furnishings, and beauty products, featuring national brands and its own private labels. The store generally provides good deals, a decent layout, and a fair price point with frequent sales. Customers report an awesome selection of clothing, a nice jewelry section, and a thoroughly loved salon experience. Staff are noted as friendly, efficient, and going above with nice service. However, experiences can vary. Some find the clothing styles, which cycle with fashion trends, to be a little pricey or not to their personal taste. The store may not have every single item needed. Maintenance issues have been noted, specifically with fitting rooms that were unattended, leaving clothing scattered and an unpleasant stench. Overall, it remains a retailer with a broad range for most needs.
I always shop there for Levi jeans. Always a good price
November 2023
So glad we still have a JCP! Always good deals and awesome selection. Jewelry section is nice as well! Staff member Bryona offered to clean my pendant for me for free after I bought her chain!!! Sooo nice of her.
October 2023
I will always shop at jcpenney. Good sales nice cloths.
