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February 2024 by Mason F.
Firestone estimated i would need $2000 worth of repairs done to my vehicle with the option of opening a line of credit to save $100.Flynn's Tire passed my car for inspection for $300 worth of repairs. Wouldn't recommend to my worst enemy
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February 2024 by Christopher
Very great team to work with but the store manager Cody is all about him self and numbers and not his employees I was hired on and loved the job but than the store manager Cody moved to the state st location Against my will because business was slow and thy couldn’t afford they pay roll and I later found it’s because Cody is a number guy and could care less but about a week after I got temporary laid off because of the payroll and them not being able to afford to pay me and then I would 3 days and then got permanently let go due to it being slow and then needing to cut hours I have sense then been evicted from my residence because of this and have financial debts now because of Cody who should have not hired me if they were slow and can’t afford to pay as I would have took a opportunity at the dealership and not be in a financial situation as I have a child I’m unable to care for because of this but other than that it was a pleasure working with the other guys they were great people
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January 2024 by Dennis Shreve
I have always had a good experience with the staff at Firestone at the Millcreek Mall. I was able to schedule my vehicle service online and for the next day. The repair was completed the same day and they were very professional and explained everything. I would highly appreciate Fiestone at the Millcreek Mall.
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January 2024 by Jessica Burrows
The staff is always extremely friendly and helpful! We used to go to Sams club but it was overpriced and people were rude. We will definitely continue to go to Firestone for the great prices and friendly service
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January 2024 by Greg Wieszczyk
Like the lifetime alignment! Can get great deals on tires using the Firestone C.C., too!
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January 2024 by Richard Eland
Expensive but always offers the best price they can offer with coupons available and I'd rather use someone trusted then pay a little less with a mechanic that doesn't care
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January 2024 by Marcia Hooks
Very friendly customer service
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January 2024 by Mike B
I was tire shopping online and found decent prices here so tried them out. Website price and store price were the same, no extra surprises here. The truly impressive part was that they changed four tires and had me back in the car in less than 45 minutes. I was really impressed!
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December 2023 by Ed
Excellent service. Professional workmanship.
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December 2023 by Charles Johnson
Honestly, where do I begin? For the record, my wife’s car is a whopping 3 years old. Crazy, I know.This Tuesday, my wife went to this place to get her annual inspection something she has done since purchasing the vehicle in 2020. When she arrived, nothing was off however the reps behind the counter called her up to chat about something. When she got up there, she was informed that her 2020 Escape with less than 65,000 miles on it would be failing her state inspection. Miraculously, the vehicles shocks and struts were bad, her rear brakes were “close”, tires were “almost close but, not quite ready for replacement” so, it was their recommendation to fail the car.They mentioned that they could fix it all. Incredibly, everything they needed to get this car out the door was present at the store! Wow; what customer service. Just slap down over $2,500 and the car will pass her inspection that night.I immediately called the shop from work and told them that we were done with their “service”. We will legitimately never, and I mean EVER, go to a Firestone again. This scam of a company will do whatever it takes to upsell people for some extra cash.I never review companies and businesses like this however, I am still so livid. We’ll most definitely be going to a reputable and honest business from here on out.
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December 2023 by KB
The Erie Millcreek mall location was awesome! We broke down on a road trip and they were able to get us in and fix the problem in time for our return trip home. They were friendly and accommodating, and worked with our warranty company on the repair claim! Highly recommend!!
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December 2023 by Lisa VanDerWege
Guys are always good when I bring my car in for something, never any issues. Good service and they’re helpful.
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November 2023 by Evgeniya Bozhko (KoriAndrTheCat)
We needed a tire service on a Sunday, and this place fixed our tire problem pretty quickly, even though we had issues with a run-flat tire. The personnel is fantastic.
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November 2023 by Alissa the local umbreon
Never again gave us 2 sets of bad tires called to confront them about it said there's nothing we can do and hung up on us they seem to think we're stupid but my hubby has been a mechanic and a diesel tech for some years now and he knows what he talking about and they were trying to belittle him and tried to tell him in the nicest way that he doesn't know what he's talking about called back about a tire alignment and wheel balance later that after noon kept switching up the prices over the phone one minute it was much the next minute it was this much like what¿ Please make up ur mind and if you're gonna keep changing prices every 3 seconds at least be good at it and we once again asked ok so what's the final estimated price and they hung up on us trust tht bad reviews
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November 2023 by Seahawks Lifer
Came in for an oil change, got out in under an hour without an appointment, and prices were reasonable. Exceeded my expectations. I've missed having a Firestone nearby.
