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April 2024 by jim earl jones
Gm Kim is a miserable, terrible human being. She is condescending and snarky. I would avoid this store if you can. You can tell when the employees are working with her. It’s a real shame she is the manager. Worst customer service I’ve ever experienced. PLCB should be embarrassed.
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March 2024 by Robert Peoples
Fast and efficient as usual. Thanks
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March 2024 by cnerak99
Great personable ABC to visit. Very friendly staff here.
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March 2024 by Heather Vickery
I have a complaint about two wine and spirits in the Erie area. I purchased a bottle of wine and I went to return it because it was the wrong bottle. I did not have the receipt so the lady at the Peach Street Wine and spirits could not assist me she did not tell me it was a 14 day policy to return the bottle of wine, so I went home and got the receipt and went to the wine and spirits on 12th Street to return then Bottle of wine. Where I was rudely, turned down because I was past the 14 day window by one week. I could have read the receipt and educated myself however, I feel like the young lady at the Wine and spirits on Peach Street should’ve educated me on this as well, so I did not go home and dig for the receipt for days and then turn around and try to return it and be treated very rudely at the 12th street location.I understand policy is policy and you have to put a deadline so people are not returning things months after the fact, however, I was one week late and like I stated, I went to another location without the receipt and had to go home and dig for the receipt. A little bit of kindness and communication could go along way. I think from now on, I’ll be purchasing my wine at giant eagle.
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March 2024 by Jason Zeman
quick and hospitable
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February 2024 by Mary Connerty
Great selection and helpful, knowledgeable staff. The only place around where I can find my favorites imported wines.
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January 2024 by Diane Wagner
A lot of different wines
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January 2024 by Lynda Linda
The salesman was very knowledgeable
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January 2024 by zee Michelle
Friendly staff and helpful!!
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December 2023 by Karl B.
I came here as I had some time to kill (I had 25 minutes until a dinner order would be ready). If you like wine, this place has more wine than just about any store I've ever been to. Aisle after aisle. A lot of people work here but I didn't ask them about their expertise. Though one guy asked if I needed help, which I appreciate. They also sell some hard alcohol such as vodka but the majority of the store is wine. Some of the wine labels (on the shelving) list the points of each wine (on a scale of 100) which is a great way to find a good wine. They also have a summary to read. I found a high scoring wine and it turned out to be a winner. I quite enjoyed it, as did my dinner company. If you're looking to buy wine in Erie PA, especially if you want some recommendations, come here.
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November 2023 by MattHaslam Productions
The salesman at this location is like a used car salesman. My friends and I went to the counter with a few items. He told us we should each get a couple cases of alcohol instead of a bottle. When we told him no, he told us he doesn't work on commission and we should buy cases of alcohol instead of just a bottle. This went on for over 20 minutes. No matter how much we tried to tell him NO, he kept telling us we had to buy more. My friend was getting super frustrated with him (since my friend suffers from PTSD as a veteran). We told this salesman that our friend would have an aneurysm if he continued to annoy us. The salesman responded by telling us he was friends with the top 2 funeral homes in Erie if our friend DIED in the store. It got so bad another employee of the store had to come over to tell him to back off of us but still he refused to listen. He kept telling us we needed to buy more alcohol and that he doesn't work on commission. The whole interaction took over 25 to 30 minutes when we went in the store knowing exactly what we wanted to buy and were at the counter, ready to check out within about 2 to 3 minutes. This salesman made it a nightmare for us to visit and we will certainly not be going back to this location anytime soon.
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November 2023 by SA McC
Ever since they remodeled it has been the best location in the area. Great selection - but, remember that it is a State store and there are some oddities that flow from that.
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November 2023 by Michael Dyer
Beautiful store. Nice staff. Tremendous selection. Premium
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November 2023 by David Osborne
The customer service is very helpful and knowledgeable
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November 2023 by Lisa Boehm
The staff is really good there.