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February 2024 by BF Fields Moving & Storage
Had a great experience with their services and their follow up was very timely.Mike S.
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February 2024 by Robin Adrover
Jack Russell was wonderful and very accommodating when I had to rent due to my car being in an accident.
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February 2024 by Austin Hodak
Efficient, smooth, and trouble-free service!
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January 2024 by John
Very pleasant and accommodating
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January 2024 by Johnathan Wilcox
Over an hour late picking me up . And it’s been four days and I still haven’t had my deposit returned yet. Normally enterprise is great but this location is a joke.
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January 2024 by Neq Asg
First guy that answered the phone was rude (over on State street in Erie Pa). I was still talking and he just transferred me, but the actual representative was very nice.
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January 2024 by Charles Wiley
Beats anyone around the area from here to kingsville ohio. Best and fastest customer service along with peach street location. Go to every time.
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January 2024 by James Dobrich
Picked up a rental while my car was at a body shop. Was in and out fast. Car was very clean.
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January 2024 by Pavan Kumar
Terrible Service, reserved a car and when I went there to pickup the manager said they have no cars available and that other people have reserved cars about a week ago. If that was the case why would the app allow us to reserve? it should show that no cars were available. He then said if there is any other car that was returned he would get back to me but, I have seen one car returned right in front of me and he acted like nothing happened, as if he did not want to give me the car because I’m Indian. Avis/Budget are much better.
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January 2024 by Laurel Mclanahan
The employees were great. The only reason for only 4 stars is the company's policy on accepted forms of payment for the vehicle deposit. They don't accept the payment methods that have recently become more common, such as cashapp and venmo. The only payment methods they accept are credit cards or non-prepaid debit cards, and they have to belong to someone who is on the rental agreement. Not everyone who rents a car has a bank account or a credit card. As I understand the importance of verifying identification and payment agreement, I feel there should be more alternatives.
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January 2024 by Akaash Varatharajan
The staff are pretty helpful and the service is pretty good
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December 2023 by Nora Duffy
Professional employees that are efficient and reliable.Always get what I need at Enterprise.
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November 2023 by deb apthorp
Happy with pricing, but I reserved a minivan, as I am an amputee needs room for wheelchair. Upon arrival I was given a small SUV with no GPS mapping. A female service person walk to to wait on 2 customers and saw me in my wheelchair and walked past my husband and I to wait on the customer who came in after us. It made my experience feel odd and discriminatory. Our vehicle was fine, but made the trip crowded. I may look at other rental care agencies in the future. No ver handicap friendly store.
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November 2023 by Ann See
Did not deal with anyone directly at Enterprise, shocked was dropped off at shop where my repairs were being done.Was satisfied that I was given a familiar make as mine, and it suited my needs well while my vehicle was being repaired.
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November 2023 by Miles Vida
I appreciate the kindness of the staff at the downtown Erie location (especially as a 20+ year customer). Thank You!
