9AM - 6PM
4453 W Ridge Rd, Erie10AM - 8PM
4287 Buffalo Rd, Erie“Stopped by today because I lost my primary phone that had all my passwords stored in it. I worked with Shyann, and in a short time I had a new phone and was beginning to get apps and stuff loaded back in. I returned a short time later and we were able to get into my Google account and get all that working. Just bummed that I lost all my pictures, but that's on me. I couldn't have been more pleased with Shyann and her customer service skills, knowledge and wit with this technical stuff. Don't let her go. Thanks again.”
“Love the sleephones! I have been using them for years. Also, their customer service is really great. Once I had a weird issue and they sent me a replacement within a few days.”
10AM - 8PM
7080 Peach St, Erie“We have been coming to this location for YEARS, maybe 15? I’ve lost count. Anyway, we love the personal service and being able to ask questions, have things serviced, transfer data, etc. in person. We started with fairly basic phones and always got clear answers about how models compared, never feeling pushed to agree to more than we wanted. So many of the employees have been here for as long as we can remember, so that suggests the company must treat them well. Our current family plan doesn’t exist anymore, but they always find ways to include us in offers that might apply to us and let us know what changes would or wouldn’t be helpful for us. Even when we have to wait we have always been treated well. We recently tried the newer branch on West 12th Street and found good service there as well. Thanks for being there, T-Mobile shop!”
“Patrick is very good at his job knows exactly how to treat customers awesome customer service this man deserves a promotion and a raise I have been to the w 12th st location plenty of times and have been treated poorly by other employees high five to Patrick”
“I visited this store earlier today looking for help changing my number, and not only did I get exactly what I was looking for, but Allen went above and beyond to help me. Stellar service!! Will be going back!!”
“I was having problems with my phone and couldn't figure it out, Brevin helped me fix my phone and showed me how to fix it if it happens again. Great service”
10AM - 8PM
1017 State St, Erie“My experience at the metro dealership on State st in Erie, Pennsylvania was a smooth and painless experience. Krish provided me with excellent customer service, friendly, professional and very very easy going. He made the experience a real treat. Kudos to this place.”
8AM - 10PM
6700 Peach St, Erie“stopped here quickly shortly before they closed. i tried to be as fast as i could and despite cutting it that close staff was still awesome and polite with me (i had just driven into town and checked into my hotel and the room was super gross so i wanted to get a pillow, sheets, wash clothes, cleaning products.)
usually i use self checkout but the clerk who was cashing asked a group of customers and myself, or rather, offered to cash us. i don't know what prompted me but i went to her, apologized for being there so last minute as well as her cashing. she said she *wanted* to as it helped pass those last minutes- and i hope she meant it (granted i feel that way and i'm in retail too, it does make time pass and distract you.) either way, she was so friendly and it really meant a lot to sort of balance the weird/gross hotel stuff i had just went through so thank you! i really wish i had her name to write a comment to target directly.”
“Armughan was great all around in giving us the best deal with the promotions. He’s knowledgeable on what he’s doing and overall positive experience for us. This store is fantastic! ”
10AM - 8PM
2814 Buffalo Rd, Erie“This is my first time renting from Aaron's and am extremely pleased with the whole process delivery drivers were extremely nice and explained things perfectly and very friendly I would recommend to anyone. There are a lot of rent to own store out there. I have been with a few. But I have been treated the best by Aaron's and there staff that have won my business there prices and quality of products to me are top of the line extremely happy customer keep up the great work.”
“Jesus was great all around in giving us the best deal with the promotions going on and getting us transferred for all 5 of our lines. He’s knowledgeable on what he’s doing and overall positive experience for us!”
“Legitimately one of the humblest stores in town. The clerks are all wonderful and kind. The best service around and they will go out there way to help you. If you need solid cell phone service and people who want to help when something happens than this is the one you want”
10AM - 8PM
2616 W 12th St, Erie“They are very friendly and helpful in any way way they can be. Always loved coming here to get any of the furniture or anything they we have needed. Whenever I want to rent to own I will always chose 12th st aarons.”
9AM - 7PM
7190 Peach St, Erie“I had an issue with my phone not charging and was scared that the store was going to try to get me to buy a new phone. Not this store, Camren had my phone fixed in 5 minutes flat. This interaction was one of the best I have had in a Verizon store. My man needs a raise and all stores need this kind of customer service. Highly recommend this location”
10AM - 8PM
6650 Peach St, Erie“Love the easy curbside service. Also really enjoy being able to see the product before I buy. The updated look in the front is nice. Plus they'll price match!”
10AM - 8PM
5624 Peach St Unit B-21, Erie“Thank you, Adain and David, for your competent and courteous service when I stopped at Cricket to check my old phone. It needed replacement and your explanations were spot on, about what the problem was, purchasing a new phone, and transferring data. Thank you Cricket for having such great employees!”
10AM - 8PM
2048 Edinboro Rd, Erie“Jeff, Manager, and his staff are both attentive & knowledgeable. Jeff’s customer service skills, VZW knowledge, and willingness to find the correct solution for the customer is at or exceeds those found in major metropolitan areas of the country. Erie is very lucky to have Jeff and his team to help. Not only are they good with “people in the know” but, and more importantly, are patient and caring for those who may not be technically inclined and the elderly from what I have witnessed while in the store. Hats off to Jeff and his amazing team!!!!”
“This place is Hands down one of the best audio shops I ever dealt with.they are top notch. I went in there this morning to have some work done. These guys make you feel at home that's no exaggeration. I had my wife and a 2 and 3 year old. These guys put on a Disney show for the children on a 77 inch big screen TV. They offered coffee and drinks for everyone
Now for the work it is perfect just what I needed and wanted if I could I would have gave them 10 stars because 5 stars in my eyes is an under statement . They will be seeing me and others again. Once again thank you very much for letting us feel so blessed while being there”