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February 2024 by Steven Drake
We had originally gone to my local Jeweler in Fredonia, NY and we were disappointed for a number of reasons. We started searching around Erie for a non-corporate box-chain Jeweler and first reached out to Shawn who immediately replied and was happy to help. We ended up getting a ring re-sized and then buying our wedding bands from him. You couldn't ask for better customer service! He was very insightful, friendly, and accommodating—knew just what we were looking for. Dawn was also very friendly and pleasant to work with. We look forward to next time we have to stop in (by the way, make sure you go to the 12th Street location because the one on upper Peach Street is a competitor).
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February 2024 by Miranda Gipe
Shawn was amazing with helping tighten the loose stones on my ring. I was told by a previous jeweler (different business) that the stones weren’t loose. I took my ring to Shawn for a second opinion because I kept hearing jingling from the stones and he reassured me they were in fact loose and even showed me which ones were. It’s obvious he cares about any customer that walks through his door as he made me feel very relieved after fixing my ring. My ring wasn’t initially purchased from his store however his kindness and willingness to help me will guarantee I’ll be back for future purchases. I highly recommend seeing Shawn!!
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February 2024 by Katelyn Galbreath
Outstanding customer service and perfect work. Thank you! ?
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February 2024 by Tyler Lydic
Shawn and his wife were absolutely wonderful! It was a great experience from start to finish. I had to have some plating done to a ring and he explained the whole process to me. Made me a priority the moment I walked into the store. Will forever be my jeweler now!5/5 on pricing!5/5 on customer service!!
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February 2024 by Erin McCall
Shawn and Dawn were very welcoming and kind! I had never went to a jeweler before. Shawn took great care of my ring and had it resized in less than 2 hours. Thank you for making it a great experience!!
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January 2024 by BWO
Wonderful experience! Shawn took excellent care of three pieces of jewelry for us. It is clear and obvious how passionate he is about his craftsmanship with the work we had done. His store is stocked with a beautiful mix of modern, classy, and quality. Pricing was very fair and we will most certainly be back! Thank you Shawn and Dahlkemper Custom Jewelers!
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January 2024 by Spencer Werneth
Shawn in the store was fantastic! I had a stainless steel bracelet break at the welding spots and he fixed it up in 10 minutes and was super transparent about how he was doing it. Great guy and a well run business.
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December 2023 by Kathy Copeland
Did a fantastic job on fixing my ring. Love the new ring my daughter got for me at your place as well.
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December 2023 by Nick Demchuk
Sean (spelling may be off, so I apologize) was extremely nice and fixed my necklace within minutes to perfection at a reasonable price.
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October 2023 by Kelly Anne
Highly highly recommend!! I took my ring in that had broke, Shawn was very professional & knowledgeable! He explained what needed to be done & gave me a time frame. I came back & was in tears at what an amazing job he had done! Will definitely be taking all my jewelry to Shawn from now on! Thank you sovery much!
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August 2023 by Thomas Lee
Fantastic custom jewelry work. I had our custom ring ( gold ring was provided by us ) fitted with a new diamond and setting in a low profile fashion as my fiancée's active life would lead to it getting caught on things otherwise. Would easily recommend them to anyone.
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April 2023 by Bekah Blackmer
Shawn was so pleasant to work with! He was very flexible to help get us in to get my engagement ring sized, and it took absolutely no time at all! I cannot thank them enough for fixing my ring when no one else would!! They also have a beautiful selection of jewelry. I highly recommend coming to this place!
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April 2023 by Sean Chenard
My experience with Shawn's new storefront was exceptional. He has a repair station right in the store, so you can actually see him work on your items for short/quick fixes. They've got a great selection for those looking to invest in jewelry vs having repairs done. I'd recommend Shawn's new shop to any buddy, and he's right in the York Town Plaza.
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March 2023 by Lisa Luebke
I absolutely love what Shawn and team offer here at this custom shop! Shawn’s skill and artistry as a jeweler are something we are so lucky to have in Erie! His open concept is incredible and I always leave there with deeper understanding of my jewelry and the process. I look forward to Shawn helping make some of my ideas a reality in the coming months and years!
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March 2023 by Jan Cole
Shawn is a great jeweler… trusting, smart, talented and very very easy to work with. His jewelry knowledge is outstanding…. I highly recommend him for all your jewelry, whether to purchase a new item or for repairs.
