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January 2024 by Cindy
Great group of people. Very helpful and patient.
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November 2023 by Ahmed Sammoud
Extremely Knowledgeable, high-quality bike builds, and friendly staff. They will make sure you get the best deal on the best bikes on the market! I highly recommend this store.
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November 2023 by Thomas Hubert
Pete at Competitive Gear carefully took time to ask questions about my needs and showed me a variety of options to improve my bike. It is always great to support a locally owned business.
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November 2023 by Jeff Hines
Great people great bikes. We rode the bike we ended up buying. All the thanks go to Steve!!!
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September 2023 by Kevin Garben
Excellent job helping our son pick out his bike. Better selection for kids than I expected and it was great for him to be able to try the bike out before deciding.
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August 2023 by Randy Stachelrodt
Great selection of bikes. Friendly, courteous, knowledgeable staff. My new bike is a great fit. 10/10
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July 2023 by Christina Eighmy Brown
I called ahead to see if they would service my bike. I provided the bikes information and what I was looking for. The person who answered the phone checked with someone and advised me to bring it in. When I got there they refused to service my bike, told me to return what they considered a junk bike to the manufacturer, and rudely suggested that I purchase a Checkpoint. The individual I spoke with in person was extremely condescending. I understand not wanting to service a bike - but they could have just told me that over the phone. This was a complete waste of my time and a loss of business for them. If I want to buy another bike in the future, it will absolutely not be from Competitive Gear.
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July 2023 by Ella Spears
On July 21, I visited this place. I did not have a good experience with who.ever the man was that greeted me with you look like you are on a mission. I told him what I was looking for and that I was just doing some comparison pricing. He made a very bad assumption. He said to me we don't sell cheap products. FYI MR., JUST BECAUSE IT MAY COST BIG BUCKS DOESN T MEAN IT IS NOT CHEAP. It just means that is your price. I don't know because I am a woman or African American. It's just too bad it did not hit me until I walked away. For all you know, I might have been spending hundreds JUST too bad. Don't make assumptions mr.
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June 2023 by Christopher Larson
Bought a new bike at Competitive Gear yesterday. Really appreciate the time spent getting the bike ready and educating me on the features of the bike. Always feel welcome when I walk through the shop door.
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June 2023 by Paul Lorei
We’ve worked with Peter and Competitive Gear for years. Their knowledge, professionalism, and skill are exceptional. Highly recommended.
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June 2023 by James Leslie
I called and ask if they could true my wheels that I built. All parts are new and they refused because I didn’t buy the parts from their shop. Definitely not a down to earth bike shop.
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May 2023 by jennifer cherry
I called the day before to see if they had the bike we were interested in, and had the pleasure of speaking with Peter!! It was so refreshing to talk to someone who genuinely wanted to help. We drove out from Buffalo the next day, and to my suprise Peter greeted us, actually knowing who we were! We had talked about bringing my pup Milee, so she may have given us away, lol. Anyways, incredible customer service, genuinely great people, that are knowledgeable and really want to help you select the right bike for what you need. We will definitely make the drive back out for our next bike or accessories
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April 2023 by Jill Linton
The Competitive Gear crew rock! They are customer focused and know bikes! I replaced my 20 year old Competitive Gear Trek with a new one. They listened to what I wanted in a new bike and set me up with a sweet ride. Over the years I have been grateful for their knowledge, professionalism, and empathy. I always feel like family when I’m in the store. Thanks Peter and Peter for your time and consideration.
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April 2023 by Graham Thomas
Very friendly staff that helped me as soon as I entered. I mostly knew what I was looking for, but the knowledgeable staff helped to solidify that decision then got me sized on a bike, test riding, and, with the last one in stock of my color choice, out the door with my new bike (if they didn't have my color choice out would have been 1-2 weeks to get it shipped it, but I lucked out in getting the last one).
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March 2023 by Eddie Koffler
Great service, wonderful advice!!! My bike was totally tuned up. Steven did a great job. And of course Peter is the Svengali of bikes. All of my bike needs are met at Competitive Gear. Thank you!