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July 2024 by Andrea Tovar
I loved it here!
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July 2024 by Vicke Marz
I have been going to Charisma Salon for a few years now and am still in awe of this wonderful place in downtown Erie! The location, the staff , the ambiance - Top Notch.
My personal hair Goddess is Krystin, and she never ceases to amaze…. I lived in California almost 30 years and have experienced a few stylists, from Rodeo Drive to Del Mar- never have I experienced someone so talented, so super-educated, so caring and honest. She is the Best of the Best, the Creme de la creme-I highly recommend her!!!
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July 2024 by Kelly Marince
You can’t get a quote over the phone which is the norm everywhere now but a root touch up is 60 and up so I figured about $70 for thick hair because that’s what panache charged me. My stylist, Kristen, actually said exactly this “I have no idea how anyone affords panache it’s ridiculous” then proceeded to charge me $150. I had 6 weeks of gray regrowth on my roots. No cut. I questioned the price bc it’s obviously insane and she said she does not charge $150 for a touch up, she charges for her time which is $80/hr. Well a root touch up takes 2 hours so yes it is $150 and that’s what I was charged. Never again. Even if i was wealthy its just insane to pay that. This is not Beverly hills and just the way she said Panache was outrageous and she charges double them plus $40 extra on top of that was very strange.
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March 2024 by Tara Jackson
My nail tech Halle did an amazing job on my nails!! The first time I ever got dip, she explained the benefits and the difference of why I would love them more than gel ;) and she was right. She was meticulous, and created my favorite nail design to date! Definitely going back
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February 2024 by Susan B.
I had a poor experience at Charisma. My root touch-up did not match exactly the rest of my hair. My highlights were cut out after I asked not to touch them, as I couldn't get more partial highlights that day. The stylist took thinning shears and went through my whole short cut, making it really frizzy. (I didn't realize what she was doing at the time.) The profile was really unflattering, and it was much too expensive. I was there three hours, a long time. Just really pay attention and not talk while getting your hair done, and make sure you're getting what you came for. Ask BEFORE your service how much it will cost. A red flag I noticed later is that they do not post their prices online. I was shocked at how much I was charged. Do not recommend.
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January 2024 by Melanie Puckly
DO NOT GO HERE. THEY QUOTED ME A PRICE OVER THE PHONE, AND PROCEEDED TO TELL ME IT WAS DOUBLE THAT HALFWAY THROUGH DOING MY HAIR. IT LOOKED NICE AND I LIKED IT WHEN I LEFT. TWO DAYS LATER WHEN I PUT IT UP IN BUN, I NOTICED THAT THE TONER DID NOT TAKE ON ANY OF THE UNDERNEATH HAIR. WHEN I CALLED THEM TO ASK THEM IF THEY WOULD PLEASE FIX IT, THEY TOLD ME THAT I WOULD HAVE TO PAY AGAIN TO GET IT FIXED. THEY SHOULD BE ASHAMED OF THEMSELVES. THAT IS SUCH BAD BUSINESS.
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December 2023 by Melanie P.
do not go to this salon. they doubled the price that they quoted me over the phone, 2 days after i left the salon and put my hair up in a bun i noticed that the toner did not take to any of the hair underneath. when i call them and ask them if they would fix it, they told me i would have to pay again. i've never known a hair salon in my life that would not fix something that they did wrong and make the customer pay again to fix their mistake.
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December 2023 by Suzanne B
I thought the price was really high for just a short cut/color. (And I'm new from a Philadelphia suburb where things are much more expensive.) When I went back to look at the site, I noticed no prices were listed. Why not? Unfortunately, the cut made my hair really frizzy, and the color was off. Terrible cut, and the profile was really unattractive. Ugh. Plus, I put enough quarters in the meter for two hours, which I considered to be way more than enough time. It wasn't. I came out to find a guy giving me a whopping $30! parking ticket. I told him I was new to Erie and put enough money in for two hours and please reconsider. He just smiled back at me and walked on. So I basically spent over $200 for a super-disappointing experience.
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November 2023 by Lora Prussack
Jen! You know I love you! 8 years running and I couldn’t find a better stylist and friend if I tried. You always know how to take care of my hair and it looks beautiful. Thank you much! I can’t wait to see the new improvements in the next year!
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November 2023 by cathy harbaugh
Magen did a wonderful job!!!! Best pedicure I've ever had. I was impressed with the knowledge of her craft. I would highly recommend her
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October 2023 by Jennifer Morrow
Been going here for about 20 years... The stylists are awesome and do amazing work!
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August 2023 by Andrea B.
Love this place! Molly's my color-expert girl, but have never heard a negative thing from friends who receive services from other stylists. The atmosphere is chill, yet professional - they're expanding (to be completed in a few months) and the newly upgraded space looks like it will be beautiful and trendy - a definite asset to the downtown area. Highly recommend!
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August 2023 by Michael McCormick
I don't trust anyone else with my hair.
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August 2023 by Jobeth Lafuria
My first time there. Will be returning!
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June 2023 by Maggie Ciriacks
Charisma Salon is wonderful. I’ve only been twice this far and I’ve never been disappointed. No matter the stylist you get you’ll be beyond pleased. They take the time to do a great job. The atmosphere is cheerful and relaxing. The pricing is fair and reasonable. I highly recommend Hannah Dragoone for any hair cut & color you may need!Services: Kids' cuts