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November 2023 by Robert Wachob
Great group of people! Gave me a ride to Tinseltown while my car was getting inspection and picked me up when it was ready! Washed the car and reminded me I had about $60 in Ford points to use toward the bill. Best service in Erie!
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November 2023 by Sharon Heidecker
I was not actively shopping for a vehicle that day, but was there with my husband for an oil change on his ranger. I started looking around and Mike offered to show me some Bronco Sports. He was very friendly and not pushy at all. I ended up test driving a Bronco and fell in love with it! We ended up returning the next day and actually took a step up from the Big Bend to the Outer Banks. Everyone was so friendly and helpful. It was a great experience. I got a great deal and have faith in the Champion Ford team!
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October 2023 by Sherrill Yaple
I am very very satisfied at Champion Ford sales Inc. I have never had a bad experience there when I bought my bronco they were exceptionally courteous and helpful. Got me the best rate on my new bronco and Thursday, October 5. I had my car in to get it, inspected and Ronald came out and he said you know you’re close to an oil change and tire rotation. Do you want me to do that now and I said yes, he he was so so nice I can’t tell you how helpful and courteous the whole staff is but Ronald is an exceptional employee. He helped me all the way through step-by-step. Appreciate appreciate their courteous service. It’s nice to finally find a business that treats. Their customer first and is very polite doing it. Thank you Ronald for your service.
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October 2023 by Gina Villa
The dealership as a whole was amazing. Our salesperson Wendy was great! Definitely the best weve ever worked with. Would recommend her to anyone looking for a vehicle. Austin did a great job getting us in and the finance guy was also top notch. Got us what we wanted at the price we needed and made sure he answered all our questions. Car buying can be the worst....but these folks made it a tolerable process. We will Definitely buy from them again!
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October 2023 by Jude Ward
My salesman Mike was a wonderful person to work with purchasing my new Bronco Sport. He was especially helpful in working with me to get the exact vehicle to fit my needs. He answered all my questions and was available if I phoned him with any additional questions. I also had a great experience with Tim in finance. Both gentlemen were helpful and kind throughout the purchase of my new vehicle. Thank you both. Thank YOU Campion Ford.
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October 2023 by Scott McFeely
Work done in timely manner. I was off site eating breakfast and received 2 phone calls concerning work done. Woman handling my appointment at service desk was very friendly and made me feel welcome. Very nice experience.
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September 2023 by Lance LaDuke
We were traveling thru the area on our way out east when we encountered a problem on our Escape. The employees at Champion Ford were very courteous and were able to get the vehicle in to make the repairs and get us on our way. While waiting for the repairs to be done, we explored their showroom, facilities and the outside lots. They had a huge inventory. If we hadn't been so far from home, we could of easily left with a new vehicle. All the employees we talked with were very friendly and personable. The car was repaired in a timely manner. We had a very positive experience with Champion Ford, very professional friendly staff.
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September 2023 by R.J S.J (RJSJ)
Trevor Johnson, our Sales Specialist was great. Knowledgeable and competent with more of a laid back approach. Mark in finance was also very personable. Great overall experience with the team. Also, Champion Ford was very welcoming when my parents were in town from NC a month prior, and they needed to charge their Ford vehicle.
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September 2023 by Sheila Black
Fantastic experience. Found the SUV I was looking for. I had a wonderful experience with the sales staff. Mike Pancurak took the time to go over the Ford with me, showed me all about it. He made sure I was comfortable. The finance manager Caleb was great. He went over all the financial paperwork. Unforseen circumstances made me get another car right now. I wasn't planning on doing this but definitely thrilled I went to Champion Ford to get a new SUV . Would recommend them to everyone. Thanks again guys.
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September 2023 by Dawna Tracy
Yesterday I visited Champion Ford and I was greeted by Melanie who showed me to the waiting room while I waited for the salesman. I believe his name was Mike, Mike checked on me a couple of times while things were getting underway. I found that Mike was very caring and did his best to get things underway. I would look for him next time.
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September 2023 by Daiv Schneider
The service in this establishment was excellent. I had no appointment and was stranded 1000+ miles from home and my Volvo needed to see a “doctor”Melanie at the guest services desk was excellent got me in immediately and took great care of me. Matt, the Volvo technician was in on his day off and immediately took my car back and got it quickly diagnosed and repaired within a few hours. I felt very well cared for here. There was no passive aggressive sales tactics, and I felt the staff was very competent to remedy my issue and get me in and out. Highly recommended for all those folks looking for service in the tri-state/Erie area!
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August 2023 by Richard G
On August 21, 2023 I had my car taken in for car inspection and brake work. The service I received was very good. They fixed all of the problems that were occurring with my vehicle. They told me on the phone it was going to take all day to have it fixed but instead four hours later, I was informed that it was ready so the service was extremely prompt. The friendliness was very good. I really appreciated Alex taking good care of my vehicle, I now have excellent brakes and legal inspection. Thank you Alex! I totally recommend a Champion in Ford for any of your automobile needs or if you’re looking for a good reliable vehicle, the service department is excellent they take good care of their customers.
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August 2023 by Brett Woomer
Very responsive communication. Knowledgeable. If they didn't know the answer they looked it up and it was accurate. No pressure. Kind, courteous, and personable. The purchasing experience was enjoyable. As you would expect, trade in values are far under what you can get as a private seller and far under what other similar vehicles are listed for at other dealers within 100 miles. If you have a trade that is worth anything, sell it yourself if you can. I would buy from them again.
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August 2023 by Bill Masek
Champion Ford set the bar across the board for perfect customer experience. From the moment we reached out with a brief inquiry Scott A was responsive, extremely knowledgeable not only about the vehicle itself, but in locating the vehicle we were interested in. It could not have been more seamless and made the process very straightforward. We were given access to drive the vehicle on our own. Had every questioned answered to our satisfaction. We encourage anyone looking for a new or preowned vehicle to visit Champion Ford without hesitation.
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August 2023 by Jack Samsonmartin
Fantastic buyer’s experience, the salesman Trevor and the finance manager Caleb are great guys. They’ll make the process easy and ensure that you find what you’re looking for. I’d recommend Champion Ford in Erie to anybody, I felt like the sales and finance teams had my back throughout the entire process.
