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March 2024 by Brian Szewczykowski
Customer service is great !!!
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March 2024 by AnnMarie Mesick
Every time we walk in to Colonie DXL we are greeted and we get great customer service.
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October 2023 by anthony battaglia
Always greeted when you walk in the door. Always made to feel welcome. Sell staff is very knowledgeable and friendly. They will let you know which ones are wrinkle free and easiest to take care of, as well as letting you know about store specials.The quality of the harbor Bay shirts is excellent and withstands multiple washings and wears.Great job I will be back.
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October 2023 by Gary Wickwire
The prices are insane, $30.00 for a pack of undershirts
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October 2023 by STEPHEN Shelton
Very helpful staff. Worked with me every step of the buying process. I have lost weight and didn't know what sizes I needed. We worked on it until we found out all of the sizes that I needed. Purchased a suit and tie along with a couple of shirts. Don't need the suit until the end of November. He told me that if I haven't worn it before then, to try it on at least a couple weeks before I need it. If it is too big, he will exchange it for a smaller one. That's customer service.
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October 2023 by Joe Slaney
Great store. Fantastic sales staff. Will be back.
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July 2023 by Mark middleton Massey
My in-store experience is great. I usually can find what I need without assistance, but the staff is always courteous and helpful if I need something i can't find. Checkout is a breeze. I like DXL customer loyalty coupon rewards.
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May 2023 by Mark Boyd
Excellent service as usual from both employees. Thanks for having a store so close to me. Easier to find and get the correct fit.
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April 2023 by Brett Carruthers
Knowledgeable and courteous staff. Provided great insight.
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December 2022 by C_RoDz 21
Why are prices so ridiculously high, I’m a big man who struggles to find good clothing that fits and yet the only store that does sell something want to charge me $60 for one shirts or $120 for just a pair of jeans.
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November 2022 by Edward Knobloch
I didn't catch the gentleman's name, but he was knowledgeable, professional, and very patient. Actually very impressive in today's world! I'm glad that I discovered this store!
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September 2022 by Brad Venesky
I was in a rush and they got me set up quickly.
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September 2022 by Sara
My husband and myself really enjoyed shopping at this location. The salesperson, Jeffrey, was knowledgeable, friendly, helpful, and just the right amount of attentive. The store is well-kept and neatly organized. Everything has a place and it is in that place. It can all be easily accessed to clearly see and/or touch fabrics when needed.While we were shopping, Jeffery was keeping himself busy with tasks like arranging, light cleaning, folding, and the like. I say this to explain he wasn't hovering, but we were able to get help when needed and it's probably one of the reasons the store looks as good as it does.We had been adding items up as we were shopping, but the total surprised us. We grabbed a couple impulse items (an extra shirt, etc) on the way to the register that were not on sale and he had absolutely no issues going back over the tally and making sure that 1 - we weren't one short on a "Mix-and-Match" and 2 - reviewing the individual prices. I write this as we are about 2.5yrs into this pandemic and customer service and general merchandise quality seem to be lacking at a massive amount of establishments with high turnover and other retailers doing "clearance" that isn't really clearance - it's just pre-pandemic pricing. I do have to add that I don't believe the prices were increased like I've seen everywhere. It all seemed relatively reasonable for what you're buying.They also carry a variety of styles from super casual to corporate attire. This includes distressed jeans, graphic tees, polo shirts, tropical button downs, khakis, shorts, slacks, etc and they had most everything that we saw up to 6XL or 7XL. Jeff informed us that if there was something that we needed we could order it, ring it up with our in-store items, and have it shipped to us. We were told it was free shipping at the time of this review... not sure if that was because of our total or if it's always free.All-in-all whenever I am in the area I will visit this location again and encourage others to do so as well. The variety of available textures, prints, and cuts/looks means that you don't have to sacrifice comfort and fit for style. On the exterior, the location appears underwhelming because it's just a small strip mall alongside a busy road mixed in with similar buildings, but don't let that fool you...
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September 2022 by Debra Clement Morrow
Great store, great clothes and I loved Pete the Manager! He was so helpful and had some good ideas for my husband. I am definitely shopping there from now on. Thank you Pete. ?
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September 2022 by Jennifer Capo
Our in-store experience was wonderful. The sales associates made my son feel comfortable and confident. I cannot thank them enough!
