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September 2023 by Dana Oyebanji
I came with debit card not credit card like I was suppose to have! Staff was patient and let me work it out can’t say how great they made the experience that could have gone a whole other way!
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July 2023 by Max Schroeck
Employee was friendly and quick at this location. I was in and out in 4 minutes or less. Inside of the building looked really clean, great cool AC, and was much nicer than the other location I went to. Very affordable prices.
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July 2023 by Jeniene Foster
We rented a vehicle to Vacation in Louisville Kentucky with our grandchildren. The vehicle CONTINUOUSLY LOCKED UP on OUR 10 year old grandchild choking her and leaving her TERRIFIED to be in the vehicle. IT WAS AWEFUL! All the counter persons said well that’s what they’re suppose to do or she was pulling on it! Total Bullshyte! Needless to say we WILL NOT BE RENTING FROM THEM AGAIN!
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July 2023 by Debra Ostrum
When my husband and I picked up car....very nice vehicle. Drawbacks were car reaked of smoked and dog/cat hair all over. Not good. Man at desk gave us nearly empty can of Lyso and said he was sorry.l
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June 2023 by Tina Pruitt
Is my res number 31242322US6. You sent me to one pmace then yold me to go to the next. Both are closed. I asked for a refund and you said no. Im sitting in the parking lot of the 2nd location. I will wait 15 minutes. Come get me so i can get a car or return my money. This was 100% illegal and Im calling to file a police report in 30 minutes if not resolved
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June 2023 by Kimberly Griebel
Don't even try to rent a car unless you have a plane ticket. If you don't you will NEVER be able to drive ANYTHING off their lot regardless of the circumstances
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June 2023 by Jim Carnes
Extremely difficult to get a human to speak to. Frustrated more as each moment passes. Had to hang up after getting the same looping messages.
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June 2023 by C B (Cbfirefly)
Friendly and easy to deal with. The car we rented was just what we needed and in great condition.
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May 2023 by Michael Hasak
I went in there to get a rental and they said that I need a regular credit card they will not accept my bank debit card as payment. So therefore I could not get a car thanks to that new rule they have.
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March 2023 by Michael s
Booked online, called the day before to confirm reservation. Everything was confirmed and was told to bring payment when picking up the car. I show up and wait for my turn at the counter. I proceeded to hand them my debit card and was told they don't accept debit cards that is clearly marked on the sign. Which I seen but my " debit " card can be run as credit! I was told to bring back a family member or friend to rent the car and put me on as a additional driver which would have cost more money. This payment issue should have been made clear While I was reserving the vehicle as well as when I called and confirmed the car the day before. I'm oblivious as to why they can't accept "debit " cards, they place a hold on the funds anyway if their not available then the card declines.... obviously they only like certain forms of money to run their business. I've rented several cars in the past from other companies and have never seen this type of practice.
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December 2022 by Michael DiPlacido
Canceled my reservation one day in advance with no alternative options
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October 2022 by Keri Carr
Great service and nice & friendly staff. Convenient pick up and drop off also. Rental was clean and ran well.
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October 2022 by Jessica Ramos
I've done business with these guys for years and they never disappoint.
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September 2022 by Lance Thornton
Manager here is so very helpful, polite, and remembers his customers names. Cars are super clean and in great condition.Rates are high, but that's the result of the pandamic.
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September 2022 by Bette Herring
It's my go to place to get my rental car. Customer service is super. I'll for sure rent another car here