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February 2024 by Joseph Richardson
My wife and I stopped in so I could find a pair of jeans. Jayden was the sales rep that assisted us. She asked had asked if she could help, and I asked if they had any relaxed fit jeans in stock. She said yes (thank god, relaxed fit seems to be disappearing) and while walking to the correct pile of jeans, asked me my size. She pulled out the correct size immediately. The price shocked me (not a place I normally shop). I left for a bit, came back and tried on the jeans. Perfect fit. While browsing, she asked my wife if she had ever worn Buckle jeans before, and when she responded yes, we thought that was it. A few minutes later Jayden came back with a pair of jeans closely approximating the pants my wife was wearing, and in the exact size my wife wears (she had not asked my wife her size previously). She described the jeans in detail, why she selected them, how they were designed, and explaining that she noted the style of pant she was wearing. My wife tried them on and they were perfect. This is huge because my wife normally only wears low rise jeans, something not made anymore that we can tell. And here she found a new jean she would normally have ignored.Jayden was a rockstar for us. Seriously, thank you. She was extremely friendly, knew her business, was subtle where appropriate, and to us, had the perfect eye for size. She helped us with a couple of other finds in the store, and we are excited with what we walked away with. Thank you, Jayden.
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September 2023 by Joe Roddy
Good stuff. Not a lot of sizes available. Good staff that is always willing to order online for you. Good clean store.
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September 2023 by laurie bugenhagen
Customer Service and Assistance was Wonderful
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May 2023 by Andy Hammack
Great selection of clothing and excellent customer service.
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September 2022 by Devon Rodgers
Nice clothes I do shop hear occasionally. I do think they are a little over priced, I would probably shop more if they weren't.
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November 2021 by Mike D
Trendy, fashionable, high quality clothing. A bit pricey, but worth every dollar. Haley, the store manager, helped me find my sizes and offered suggestions. She went above and beyond what you would expect in a retail position.If you're looking for quality denim, Buckle is definitely the place to go.
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September 2021 by Bradley Bowes
Came in to Buckle, having never purchased an article of clothing from here. I was treated so kindly by Hannah and another associate working September 19th 2021. I’ll be back for sure! They helped me every step of the way and even gave suggestions.
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September 2021 by Erick Mack
Great staff...
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August 2021 by Sue Slider
The associate was very personable, helped us find the shoes we came looking for. No pressure, just answers.
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July 2021 by Jon Priscaro
Great store with excellent service!
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October 2019 by Kae Jones
I love their jeans, but I had an incident back in 2013 or 2014 whereI accidentally left my purse at the Buckle store at the Millcreek mall and by the time I went to retrieve the purse, the workers claim that my purse was not there but I know it was because that is the last place where I had it when I was trying on jeans in the dressing room. I left the purse in one of the dressing rooms and I tried to go back to the same dressing room and the purse was gone. I have reason to believe that one of the employees stole my purse!!!! My purse had a digital camera and my passport in it at the time. It was around January of 2013 or 2014. I don't know why they felt the need to steal from me when I have bought few pairs of jeans from them, smh. And the bad part about was some of those young girls working at the store were lying trying to cover up for the thief. Buckle y'all need to get it together and stop hiring just anybody to work at your store.
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September 2019 by Kevin K.
I love the clothes here, but the staff make it almost impossible to buy clothes here without being bombarded by them trying to sell stuff to you when you say you already know what you want. Bringing up clothes for you to possibly buy from one side of the store when you clearly want none of what they are trying to sell you. This is obnoxious.
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April 2019 by Patrick Chambers
I love this store. The girls are great and the selection.
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April 2019 by Rachelle Walton
Really nice employees
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December 2018 by Dylan Moore
The store manager Cassie is amazing. She does such a great job and gives spectacular advise. She helped me get Christmas presents for the whole family and I couldn't be happier. The buckle has someone special here with this young lady. As long as she is with the company, the company will never fail. Very pleased and happy with my experience.