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April 2024 by John Stivers
I was there for the custom ring event they host at least 6 times a year, had this lab grown center diamond and the band assembled and sized within 2h. Best jewelry store in Erie!
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April 2024 by Joseph Campbell
The associates at Ashcroft and Oak at the milcreek mall in erie pa are phenomenal! They consistently offer robust customer service. Sharon the assistant store manager is exceedingly knowledgeable and goes above and beyond answering questions and perpetuating kindness! Lexi is one of the sales associates that always exhibits sheer competence. They always go out of their way to ensure that I have a wonderful shopping experience!
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April 2024 by Betty Galvin
Finished product was beautiful, great service, personable, enjoyable
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March 2024 by Colmari Garcia-Rodriguez
First time in a jeweler store and we were traveling from Buffalo and it was a wonderful experience! Samantha was super awesome to help me find a ring that fit my style by sitting down with us letting me use their store tablet to show them pictures of my style, and we found my dream ring together that they had in store! Samantha also went above and beyond to provide top notch customer service to offer to charge my phone because it was dead and we needed our GPS to get back home, and she educated us about some awesome stores in the mall complex that fit what we were looking for and within our budget. There is also a 10% military discount appreciation here that helped our family. There are also different payment options such as layaway or financing! Thank you guys for a fun shopping experience I can't wait to come back! ?
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February 2024 by Jamie Learn
Stopped in to upgrade our wedding rings and the customer service was fantastic! Our sales lady did a great job to give me and my husband rings that we love that were also in our budget. We will definitely be returning customers.
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February 2024 by Marchelle Byrd
absolutely love the ring!
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January 2024 by Jamie Amick
Poor customer service. Don't bother wasting your money or your time. My husband purchased me a ring and after a year of back and forth I still don't have my ring sized. He payed extra with the understanding that covered sizing but no. They say they had to order it and it would cost more. My husband agreed but nothing. Horrible customer service and very misleading.
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January 2024 by Kristi Germain
Went into the location at Millcreek Mall and met the wonderful Tanya. She took the time to listen to our needs and what we were looking for. She provided the most exceptional attention to detail relating to our jewellery purchase. She was personable and friendly. She found the exact ring I was looking for and worked out a deal I could not refuse. She took the time to ensure everything was perfect from start to finish. Ashcroft & Oak was clean, well organized and pricing was just right! Thank you
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January 2024 by Carl Skrekla
The girls at Ashcroft & Oak were fantastic. They listened to what I was looking for and really worked to put it together. It was a great experience.
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January 2024 by Tammy Dickerson
They know what I wanted, I put the one ring in layaway and they are still going to see if they can find the ring I really wanted. The go above & beyonf.
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January 2024 by Caroline Kuss
The last was super nice and helpful with my purchase
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December 2023 by Mark Cervik jr
Everyone was welcoming and quick to help.
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December 2023 by Dave Bayer
I had the best experience today with Tanya and Sam! They took there time with me and explained to me about different diamonds I was looking at and I didn't feel pressured. Thanks Ladies I'll definitely be back.
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December 2023 by Colleen Callahan
I had ordered a personified ring that was of a time sensitive matter in October. It is now a month ,I had gone in 4 times because of no contact and found out the wrote down my incorrect phone number., and still no ring. Super frustrated. I want to cancel and go elsewhere because I will need them to finish the ring in the future and I have no trust in them
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December 2023 by Amanda Austin
I randomly stopped in there today to browse. They offered to clean my rings and gave my daughter a coloring book and crayons. I ended up buying a ring because it was beautiful and well priced. They are very knowledgeable and customer service oriented. And the jewels are stunning!
