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January 2024 by Meghan
bought my first car here a few years back (2019/2020) and still regret it. i got an a4 2010 audi and it is a lemon. dont buy from here.
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January 2024 by Tammy Hamilton
We purchaed a car on November 3, 2023. Had it back a week later, the horn didn't work, and the rotors/brakes were bad. The car continued to get louder, so we took it to Meineke and found out that it needed a new muffler & pipe work as it had holes in it. We then took the vehicle for inspection on January 2, 2024 and we found out it failed inspection for tie rod ends and ball joints. In addition to these issues it took two months to get the title for the vehicle to be tagged. We sent invoices to the dealership, however they only paid for the repair of the tie rod ends and ball joints. I still feel they should pay for the new muffler because the vehicle would have failed inspection. It seems the only reasonable person at the dealership is the owner. He was the only person willing to listen to issues we encountered.
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January 2024 by Ashley Wileman
My son bought his first car here. He’s in love and they have been great to him. Couple issues with the car not being ready but hey they got it ready for him in a timely manner. Couple issues came up and they still have been great and work with you. Great costumer Service. I would definitely recommend
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January 2024 by Edward Bryant
Great buying experience! I drove down from Upstate NY because they had the exact car I wanted, the right color, option packages, etc. at a very reasonable price. Unfortunately during the test drive, there was a minor issue with the vehicle. Brad was very apologetic, got the car back in the shop and they had it fixed within a few hours. We were on a tight schedule and were already on our way home. I was still interested in the car and Brad offered to go above and beyond to make the delivery as convenient as possible. The car is GREAT and I couldn't be happier with my purchase. They turned around an unfortunate situation and handled it like I was buying a car from a friend. Thank you!!
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November 2023 by Tony Fernandez
The staff at this used car was not bad. Its the mechanics who worked with my car. I cleaned and polished the engine cover and all they have done is let pressure from radiator fluids splashed all over the inner hood. They have done it twice. The next day the alarmed was going off again and they have forgotten to top off the fluids. Very unprofessional. I’m not coming back to this delership again.
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November 2023 by Alex Johnson
Sterling has provided some of the best customer service my family and I have come across. We’ve purchased two cars in the last year from here and couldn’t imagine going anywhere else. This place is my #1 recommendation to anyone looking for a used car. My compressor unit went out and Blake and his father had it taken care of in less than two hours, without charge. Couldn’t be happier with the way they’ve taken care of us.
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October 2023 by Douglas LaLone
Blake and the team were fantastic! Very accommodating and low stress. They were honest and upfront about vehicle issues, straightforward pricing, and worked around my schedule. I highly recommend them to anyone looking for a quality used vehicle.
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September 2023 by Fran Taylor
Great dealership! Both Blake and Cliff went above and beyond for me!! Definitely recommend buying a truck/car from them. Too many dealerships out there are not trustworthy and just out to make a buck. Not Sterling!! Great Truck Great buying ecperience.
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July 2023 by John Wilinsky
If I could give 0 stars I would. You are dealing with your typical “hypocritical Christians”. If you buy from them, please have an ACTUAL MECHANIC go over the car you intend to buy because if the mechanic that they have working there touched that car, you will have issues!!!! After I left the lot the check engine light came on and they didn’t want to help at all, luckily I know my way around cars, but I know a lot of people don’t. Save yourself the headache and buy somewhere else!
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July 2023 by Austin Growney
Bought my BMW from them in September. Had tons of malfunction issues and they looked at it several times, was told it was good to go! Next thing I knew, the vehicle left me sitting and after they took it to their mechanic for a month, I find out it needed a new engine. Dealer bought it back and has it listed on their website, but the carfax won't tell you it had a new engine replaced, so be careful. His loaner vehicle almost left me sitting, and the two other vehicles I looked at while purchasing had issues. I'm grateful they paid off the vehicle after I pointed out the issues I had been dealing with. But I can not recommend this dealer. Also be aware the extended warranty does not cover everything!!
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July 2023 by Denver Meier
Bought a 2013 Nissan from brad. He was very helpful and patient with me. Had an issue with the car and they helped me out with it as soon as it happened. Great dealership and great people.
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July 2023 by Julie Jacobs
Horrible experience! Stay away from this dealership. Cars are priced great, but not in working mechanical order! After a week of dealing with them, we pick up car and it's a nightmare
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April 2023 by LEB II
My wife and I, recently purchased a used BMW X5. Had a really good experience. They seem to have really good quality cars at good prices. Blake primarily took care of us and his laid-back no pressure demeanor was refreshing. They worked with us on some things and were always available or at the very least returned correspondence and communication promptly. We also had some interactions with the owner, Cliff, who was also laid-back and no pressure as well and helpful. We would certainly purchase future vehicles with them.
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March 2023 by Destiny Murdock
I bought my 2015 suburban in May of 2022 with 122k miles on it. I’ve only put 4K miles on it. It’s doing nothing but nickel and diming me. It’s got sunroof issues, dvd system doesn’t work even though it was advertised as it had one working, transmission issues and oil leak. I’ve called months ago several times and get zero response. This is a vehicle they charged over $30k on. Go elsewhere!!
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March 2023 by Michael Davis
I want to follow up the previous post was under my son .Brad from Sterling on the phone a completely Arrogant I was going to make a quick and easy purchase take the ML 350 they had for 100 plus days.Brad says you can come up but I HAVE to pay the 350 dollar dealer fee . This is how you will be treated it's YOUR honor to be ALLOWED to enter and be be TREATED like a paying customer.Remember Dealer Process fee's are a SCAM go elsewhere go somewhere where they appreciate Your Business !!!!
