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December 2023 by David Newton
We purchased our washer and dryer from Martin Appliance, and just had a service visit from them for our refrigerator that came with our home. Even though they were not the ones who sold it to us, Joe quickly diagnosed the problem and fixed it on the spot. We have used Martins for well over ten years, and you will not be disappointed with their sales or service!
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December 2023 by Satti MacIntire
Absolutely great experience. I left a message for Pete and he returned my call within minutes, he was able assist and direct me to the perfect downdraft vent for my kitchen. He scheduled an on site with Nevin. Technician Nevin took his time and went over all measurements ,very detailed pictures to use my existing piping. What a great experience so far.
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September 2023 by Linda Weinhold
Needed 2 daily used appliances replaced within 2 weeks of each other. Had a very helpful salesman Dave Sensenig for our stove and microwave .Had an excellent installation with Nevin Heisey on the microwave. He protected my new stove as he had to install the microwave .
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September 2023 by Loretta Hodnett
I received my items from Martin's appliance n the 2 men who came were absolutely awesome. They got them in without damaging the appliances or my doors. Polite n curtious while here. Very respectful when doing the job of putting new in n taking old away. I will purchase from them again. I HIGHLY recommend this store. Great job!!!
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September 2023 by Cindy R
Thanks to Clair, we got the best deal possible on our appliances for our new home. Dylan and Donovan installed them, taking the time to be extra careful not to harm the surroundings. The appliances work perfectly, and we are very glad we chose Martin Appliance!
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August 2023 by Julie Summers
Vince and Eric were great!! Took great care of my house and hooked up my new frig and explained everything to me. Answered any question I had. Great guys!!
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August 2023 by Barbara Kulick
Tyler S. and Dylan B. came to my home to clean out my gas dryer vent. They were very thorough and informative. I had questions about gas dryers and venting and they answered them all and I feel much more informed as a home owner. Not only that, they noticed that my dryer was not sounding right, something I had noticed but forgot to mention, and did repairs. Then they checked my washing machine to make sure that build up in it was not causing build up in my dryer. I now feel more informed about the best way to do laundry that is efficient, effective, safe and will save me money in the long run.
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August 2023 by Pamela Harvey
We went here for the first time and were treated with respect. They were professional. And they delivered our appliance with the upmost care. Eric and Josh were careful with our things and did an awsome job setting them up.thanks Martin appliance and All who delt with us.!! When we need anything again we will be back.Norman and Pam Harvey
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July 2023 by Tina Coberg
I highly recommend Martin appliance in Ephrata. I needed a new dryer and it was not an easy process, due to the situation.Thanks to Steve, sales associate for helping me find a new dryer. You're the bestAlso a big thanks to Brandon & Gage for installing the dryer.I know it wasn't an easy process, but you guys did it!All three were very professional and knowledgeable. Thank you ?!
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July 2023 by Dan S
Lousy service. Wouldn’t wheel the $1,500 washer we bought from them a few more feet into our house. Said we would have to pay for set up in order for them to bring it in. Ok next time I’ll use Lowe’s again since they were able to bring our dryer the whole way into the house no issues.
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July 2023 by Melisa Wenger
From Logan’s help at time of purchase to Dan setting up and explaining, everything was excellent!
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June 2023 by Terri Sweigart
Had to buy a new microwave. They were able to install it the next day. Great service all the way around. Nevin was prompt, installed it and made sure we knew how to use it and made sure we didn't have any questions before he left. Will definitely use them in the future.
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June 2023 by Tyler Rittenour
Great deal. Great customer service every time. I'm glad I bought my freezer from them!!
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May 2023 by Heather Fletcher
Easy buying experience - very informational - and the service was quick and pain free. No mess, no issues, very professional.
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February 2023 by Michael Raczy
The best customer service and selection.Delivery teams are top-notch service and friendly.