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February 2024 by B Downs
Horrible customer service. They confirmed they received a prescription and the pre-approval and will fill it ASAP. Two days later they literally lose EVERYTHING and have no record of any of it in their system. INCREDIBLY INCOMPETENT pharmacy. Don't waste your time.
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February 2024 by Thomas Kinnier
The CVS Pharmacy is not good. Number one if Margarita ever leaves you might as well close the place. She is the one person that has a upbeat personality and great way about her. The rest seem like it is a bother to be there. Secondly, prescriptions are never ready when promised. You order the night before automated says it will be ready by 11am , go over after 3pm the next day and still not prepared. I am extremely disappointed with the pharmacy.
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January 2024 by S J
I called FROM A HOSPITAL to call in a script for a patient and the VERY rude tech there (I don't know his name, he spoke with a heavy accent) told me that he ERASED a previous message from my hospital and belittled and berated me that NO ONE should ever accept the called-in prescription. He said that I'd have to fax it or send it with the patient. I asked for the fax number and hung up on him. He was an absolute jerk. I put notes in our system to NEVER call in to that pharmacy and to send clients elsewhere. He's GREAT for your business
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January 2024 by Justin Walton
Let me start by saying I don't write these like ever. So this isn't for CVS it's self it's for one individual working in the pharmacy her name was Mona I believe not sure if that's correct but I called several times trying to get my son's diabetes medicine for his sensor he has type 1 anyway she took the time to go through what she could and got it done for me and saved me a lot even tho previous calls where so well difficult to be precise thanks Mona if that is correct its refreshing to have some one be helpful.
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January 2024 by Lenore P.
I understand it's going to be busy but this cvs takes the wait time to a whole other level. Other cvs locations in the general area are not as long as wait as this one.
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December 2023 by Cathy Dillon
Needed a prescription & was told it would take 2+ hours! A simple drug, Augmentin. The pharmacist was on the register & did nothing else. CVS, just close your doors! No concern for customers, rude, understaffed, and lazy. Called my new pharmacy & script was ready within MINUTES!
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November 2023 by Donna W.
Absolute worst cvs! Always a wait for anything. Rude, incompetent staff, especially in the pharmacy. Staff always appear harried, as if you are intruding on them. I will not be returning!
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November 2023 by Thu Lam
Price is on the sky, getting line forever, nothing get interested ??, every CVS locations, not only this place
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November 2023 by Lily Byrd
This place is literally a waste of space, if you’re not waiting 30 minutes in line at cvs you’re waiting 45 on the phone. The pharmacist is horrible he never lets you finish your sentence and he will gladly interrupt you and let’s not forget that he broke my dads debit card and tried to hide it in the receipt without saying anything, get better employees or shut ts down.
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November 2023 by Jenna Harvey
I’d give a negative star if I could!!! This place is an absolute JOKE. Told me 15 minutes, expedited, for my 2 prescriptions. 45 minutes later, they call my name. The RUDE and straight DISRESPECTFUL pharmacist, Inoussa, proceeds to THROW my medicine on the counter at me and then SLAMS my change down and walks away. When I approached another associate on my way out about his behavior, she replied “oh well I wish there was something we could do”. I asked who the general manager was and if she would be in tomorrow morning. She replies “Sharon and I have no clue when she’s coming in again”. I don’t care if I am DYING, I will never set foot in here again!!!!
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November 2023 by T B
Horrible pharmacy! I had the pharmacist argue with me over a prescription when it literally said on the bottle "take one in the morning and at 2pm". He stated that it meant one pill a day. Changed pharmacies so I can actually have the correct medication and quantity.
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November 2023 by dsg adsf
Pharmacy is horrible. Waited 45 minutes to get to the window, then they tell you they don’t have your medication?? Was told to wait another 15 minutes before they can refill your medication. Horrible service.
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October 2023 by Ray “Ray” Good
I would rate this pharmacy with -500 stars if I could! They don’t treat there customers nice at all waited close to three hours to get my prescription filled then they said they didn’t have enough and sent me to Weis waited there a very long time for them to send the prescription over! Tried to call them on the phone a person soon came on and said wait a minute and left me on the phone for half an hour without picking up! Finally got my prescription so hung up! Was not at all impressed! Don’t know where there lovely customer service is!
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September 2023 by Daphne Daulton
Just wanna remind all you impatient boomers who voted 1 star. You're all idiots and I have never had a problem with CVS. Maybe you need to learn how to read and use technology. I would be rude to you too if I had to serve all yall. Smh
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August 2023 by Caitlin Blum
Ever since COVID, this place has gone downhill. Before that, no complaints. I personally have not experienced rude employees. They have been polite but you can tell they’re running on empty. My complaint is the amount of time you have to wait for prescriptions. I constantly use the drive-thru as I have several kids and it’s easier to keep them in the car but can wait in line for 30+ minutes. Going inside isn’t much better either. When you’re sick and your doctor prescribes you something, you shouldn’t have to wait an entire day or longer to get it.I’m not sure what the issue is. Lack of employees? Over amount of orders? Whatever it is, it needs fixed.