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May 2024 by Daves Dogg
I suffer from frequent kidney stones and have for many years. Because the pain can be excruciating and suddenly onset, my doctor has prescribed two medications which I can take as needed until I can obtain proper medical assistance. One is for pain and the other anti-nausea. My occurrence of kidney stones is so frequent, despite preventative medication and diet restrictions, that I carry these medications whenever I travel.
In December of 2023, I refilled the prescription for the anti-nausea medication at the Weis pharmacy on Valley Road in Enola. While the prescription reads use 1 every 12 hours as needed, I did not have occasion for its use intil the end of April. That is when I discovered the manufacturer's expiration date was February of 2024. Therefore, I had less than two months to use the medication before it expired. I believe I have never been prescribed anything with less than a one year expiration. Furthermore, I was unsure of the effectiveness of the expired medication. While in the throes of excruciating pain and excessive nausea and profuse vomiting is not the time I wanted to find out.
When I recovered from that bout of kidney stone, I visited the Valley Road Weis Pharmacy to discuss my concerns, fully expecting my prescription to be replaced. Instead, I was treated with reproach by the Pharmacy Manager, Ms. Cassandra Mislyan. She informed me that if I had used the medication as prescribed every 12 hours, it would have been used before the expiration. I attempted to explain that the medication is to be used every 12 hours only as needed. It is prescribed as a prophylactic. When I asked for the medication to be replaced, Ms. Mislyan informed me that I would be required to pay for another prescription, and that there would be no guarantee the same situation would not be repeated.
It is my contention that I should not have been issued a medication that was intended to be used throughout a year as needed that had an expiration date of only two months. I also did not appreciate the manner in which I was addressed by Ms. Mislyan. While I have found interactions with Weis employees to be generally very positive, I was disappointed at the attitude displayed towards me that day.
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October 2023 by Fuad R.
Terrible customer service available here for anyone who enjoys being treated like garbage.
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September 2023 by Kate Sisk
The pharmacists and staff are so caring! I transferred from CVS because I use GoodRX and Weis Pharmacy has the best prices in the area. Very happy I transferred. The grocery store is also great and convenient.
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October 2022 by Lorraine N.
I must admit I go here for the bar! Yes they have a pub inside and you can get a generous pour of wine or beer for 3/6 dollars. It takes the chore out of grocery shopping to just sit for a moment and enjoy a nice glass away from the hubs and child! This store is clean and new and they often have buy one get one meats on special. I like that the aisles are wide enough to push my cart by shoppers that have their head up their a@@.
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August 2022 by Mary Cooney
The staff are friendly and knowledgeable. They are also very timely. They will send you a text when your Rx is done. Nice feature. I've only been there for a month, and the pharmacist recognized me and called me by my name. I was very impressed.
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August 2022 by Stacy P.
I have been shopping here for some time, and all the employees here remember me and my preferences and make a big effort to help me find everything I need to find and it all causes me to feel very special to them. And the receipt for my purchases always offers me a telephone or computer survey I can complete to earn an additional ten cents off each dollar spent on gas at their pumps (or I can use the points towards an amount off of my next purchase of groceries). purchases.
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January 2022 by CH Johnson
The pharmacy staff is the best I have ever encountered. They are kind, patient, friendly, and so helpful. Highly satisfied with the service and care they give. Thank you for your excellent customer service.
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December 2021 by Paul Scheidmantel
Always very helpful
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September 2021 by Rhonda Baker
The store is very organized and clean. We had a great shopping experience.
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May 2021 by Susan H.
Beautiful store, much nicer than the only other Weis I've been to (Gettysburg). All departments were well stocked for the Memorial Day weekend. Fresh departments such as produce, meats and deli were impressive. The bakery was just okay with an average selection. Prices were on par with other local stores. If I lived here I would probably do most of my shopping here.
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December 2020 by Sonya Fishel Hutton
They allow customers who don’t wear masks inside. Most of the customers I saw today were elderly. No one at the doors asking people to wear masks. Will not shop here again.
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June 2020 by Clay Dawson Jr.
Excellent service and products without they crowds (I shouldn't have said that!z)
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April 2020 by Casey McDowell
A lot of the staff tends to be pretty rude.
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January 2020 by Dale Crossland
Awesome customer service. Great prices.
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December 2019 by Todd B.
This grocery store is AMAZING! It's got a really nice old fashioned ice cream shop and a beer wine bar on the other side. It's a nice place to take a family for a lunch or dinner, because there is something for everyone. The store offers one of the widest selections of groceries at a really fair price. I'd recommend taking your time because they almost offer as much as a Walmart. Many times they will offer $5 or $15 off your grocery order during certain time periods! I love this store and I love that it's AMERICAN OWNED! Weis standards are very high and the place is soo clean! Try it, it's so much better quality than Giant! YUCK
