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10AM - 7PM
281 PA-288, Ellwood City
Mobile Phones
“Melanie treated me like I was valued customer, and didn't dumbshame me because I'm slightly technically challenged. She gave me her card, and I will make a point not to loose it! It was a pleasure to meet her!”
“One of the best cricket stores I've ever been to service was great and very helpful and the employee Ricky was very friendly and polite definitely my go to store”
“The Shenango store has amazing employees! Tyler was very knowledgeable and patient with me. Not being technically knowledgeable, he went above & beyond to fix my phone issues. Jessica also jumped in to help him troubleshoot my problem. Brad was also very helpful yesterday when I bought the phone. I will definitely be a return customer & will give them a reference to anyone looking for a phone or service. Tyler & his team are awesome ? Thank you all for the impeccable service ?”
“Had the best customer service, prompt , curdious ,down to earth, and knowledgeable about the technical side of everything. Thank you. Leroy. Ask for that guy everytime!”
“We were helped by Sean, who was really helpful and knowledgeable about every device, plan, and deal available. He also made some really good recommendations about the longevity of my AT&T account. It was exactly what I would hope for a trip to the wireless store would be: helpful, useful, and in a reasonable time frame. I brought my brother with me, and he's now considering switching his service. Thanks so much!”
“Enjoyed a visit with Braydon. He was very nice. He explained things to me and in no way was he pushy!! He explained exactly what he was doing with my phone. Never made me feel like I had to get an accessory. He was great!! You have a great employee in him!!”
“the gentleman in here his name is Sam he's been a wonderful gentleman in here I would never want to deal with anyone but him he's helped me tremendously this is why I like cricket”
“-This visit to the location was a great experience, the sales rep Jayde did have to call for support from her manger, although was very helpful & efficient at her job nonetheless. Especially being a newer employee, I think she handled the sale exceptionally!-Had little trouble at first doing what I was trying to do the last time I visited this location, but Jayde was a great help getting me all taken care of the second time around. And I would recommend her to any customer looking for a pleasant experience while shopping at this location.”
“I highly recommend this location and that you ask for Aaron. He helped me through a very difficult situation with my elderly parents. His calm demeanor helped put me at ease. I appreciated his empathy and expertise.”
10AM - 7PM
12 N Mill St, New Castle
Mobile Phones
“I love coming here everyone is always so helpful in assisting with my needs. I have prepaid internet through xfinity however it's been getting slower. Does anyone know if I have to get a replacement, or buy more mb.”
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“Josh was our service provider in store. He provided excellent customer service and was full of knowledge and information about our new purchases (as well as being genuine and kind). We were very happy with our experience and service provided.”