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“Melanie treated me like I was valued customer, and didn't dumbshame me because I'm slightly technically challenged. She gave me her card, and I will make a point not to loose it! It was a pleasure to meet her!”
“The Shenango store has amazing employees! Tyler was very knowledgeable and patient with me. Not being technically knowledgeable, he went above & beyond to fix my phone issues. Jessica also jumped in to help him troubleshoot my problem. Brad was also very helpful yesterday when I bought the phone. I will definitely be a return customer & will give them a reference to anyone looking for a phone or service. Tyler & his team are awesome ? Thank you all for the impeccable service ?”
“Josh was our service provider in store. He provided excellent customer service and was full of knowledge and information about our new purchases (as well as being genuine and kind). We were very happy with our experience and service provided.”
“We were helped by Sean, who was really helpful and knowledgeable about every device, plan, and deal available. He also made some really good recommendations about the longevity of my AT&T account. It was exactly what I would hope for a trip to the wireless store would be: helpful, useful, and in a reasonable time frame. I brought my brother with me, and he's now considering switching his service. Thanks so much!”
“the gentleman in here his name is Sam he's been a wonderful gentleman in here I would never want to deal with anyone but him he's helped me tremendously this is why I like cricket”
“Had the best customer service, prompt , curdious ,down to earth, and knowledgeable about the technical side of everything. Thank you. Leroy. Ask for that guy everytime!”
“Enjoyed a visit with Braydon. He was very nice. He explained things to me and in no way was he pushy!! He explained exactly what he was doing with my phone. Never made me feel like I had to get an accessory. He was great!! You have a great employee in him!!”
“I highly recommend this location and that you ask for Aaron. He helped me through a very difficult situation with my elderly parents. His calm demeanor helped put me at ease. I appreciated his empathy and expertise.”
“-This visit to the location was a great experience, the sales rep Jayde did have to call for support from her manger, although was very helpful & efficient at her job nonetheless. Especially being a newer employee, I think she handled the sale exceptionally!-Had little trouble at first doing what I was trying to do the last time I visited this location, but Jayde was a great help getting me all taken care of the second time around. And I would recommend her to any customer looking for a pleasant experience while shopping at this location.”
“I love coming here everyone is always so helpful in assisting with my needs. I have prepaid internet through xfinity however it's been getting slower. Does anyone know if I have to get a replacement, or buy more mb.”
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“I am just now leaving the cricket Store in Ellwood city.I am very happy.Vicky was the best Representative I've ever had so happy with my new phone and he fixed it up.So I won't have any problem using it. 5 stars are not enough !!!”