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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“Great service!!! Been going coming to them since I was in middle school, now I’m graduating college never disappoints also the prices are unbeatable, very friendly, always makes you feel comfortable and i’m always satisfied with ALL my electronics.”
“I came on Dec 24th and thankfully they were open. I accidentally got some paint in the USB C charge port. They cleaned it out thoroughly (including other gunk that was in there), got my phone charging again, completed everything in about 20 minutes, and charged me $10. What more can I ask for? Great service, great price, won't hesitate to use them again!”
“Randdie and Lex were very helpful, and they helped me with my account snd answered all questions. Very smart men. And the bathrooms were very cleaned. Very knowledgeable of everything i had to ask.”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
“Amelia was a pleasure. She was very professional and helped with getting us set up with our new phones. It was a great experience and Amelia provided excellent customer service.”
“Excellent and very friendly service. I came in for help resetting phones before mailing them in and Jim was kind enough to let me know of a perk we weren’t offered when we recently upgraded phones. I left with a new iPad too!!!”
“Took my computer in because I had an error message about the fan, Nick took apart and saw that Dell left a piece of paper in the unit so thankful I did not have to send back to Dell, I would highly recommend this store to anyone needing a repair on phone or computer GREAT SERVICE!”
9AM - 6PM
740 Red Lion Rd, Philadelphia
Mobile Phones
“I brought my ps5 and the next day my system was fixed fast and professional. They were very friendly and responsible, reached out to me the morning of to inform me my item was easy for pick up. I recommend them for any services. I will be bringing my daughters iPad to get fixed here soon”
10AM - 8PM
871 Cooper Landing Rd, Cherry Hill
Mobile Phones
“Mike was amazing he upgraded my phone to a new phone because my old phone was so slow it was very frustrating to have that phone but now I have a way better phone and I'm super happy I will always come to the store and ask for him he's such a big help and he's great at explaining everything to the customers 10 out of 10”
“Got the best experience ever at Luis Records, I wasn’t sure how to get my information out of my broken phone, but they repaired it. Customer friendly and very sophisticated…”
10AM - 6PM
501 Horsham Rd, Horsham
Mobile Phones
“Domenic went above and beyond to provide the absolute best service and customer experience possible. It was personal, professional and I had an outstanding time at the Verizon store. Thank you Domenic!”
“Really appreciate the quality of interaction and help they have given to me and my family. They have helped us many times to both replace equipment and fix issues that occur. They are great and we will certainly continue to give them our business!”
9AM - 5PM
2607 Easton Rd, Willow Grove
Mobile Phones
“Qaadir is the man. Walked in, my phone wasn’t charging well, cord in and out. Qaadir Cleaned the port, 2-5 minutes, I was out! Charged perfectly. No charge either. That never happens in today’s day. I offered to pay but he said, you good.Thanks Qaadir. Much appreciated.”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phones
“Went to the other cricket on Wayne & Chelten worst service came here the young lady got me a discount on my bill & free HBO I didn't know about coming here from now on worth the 5⭐”
“Fixed my Apple Watch screen. Great service overall! Explained and showed the overall issue with the circuit board. Also took a look at my crown for no extra cost.”
“Excellent customer service, quick, professional and my phone was repaired within the hour. Have used them twice now and would definitely recommend after both experiences.”
“It’s hard to believe that this could happen leaving a Verizon store, but the above-and-beyond service I got for more than a 90 minute tricky problem had me leaving feeling I was royalty—or at least had 2 personal assistants working diligently on my behalf.
Possibly because their fraud department was protecting me from identity theft, my desire to reactivate a former line required internal security clearance second only to the CIA.
Jake, leading the way with intelligent support from Mike, figured out a peculiar glitch and stayed with me every minute of the way through a series of well-intentioned but arduous steps requiring repititious validations and obstacles taking—seriously—over 90 minutes. Jake stayed focused and non-exasperated with the security people even when we had to repeat tests…and like a good coach, sent me encouraging glances when my own patience wavered. Mike showed a lot of common sense and real involvement with the mission.
I give these guys the highest marks in seriousness of purpose AND empathy. What could have been a nightmare became a warm collaboration.”
10AM - 7PM
937 N 2nd St, Philadelphia
Mobile Phones
“I was so happy with the service I received from this business today . Day went above and beyond to help me find the perfect item . The customer service rep Day was professional, pleasant and prompt in completing in the transaction . Thanks again ?”
“My new phone had volume control issue after I spilled a drop of juice on it. The handsome staff just fixed it in a couple of minute, won't allow me to pay for that. Thank you! No wonder why you have 5 stars on google review.”
“Very friendly staff alwys respectful towards customers and get u taken care of promptlyMy cell phone has been activated by this place for 3yrs now.nothing better than small family business”
“Great service was attended to in a respectful manner and was able to get what I came for without no issues definitely will recommend to anyone looking for a phone and service”
“First time in this store as I had moved since my last trip. I worked with Jazmyne and it could not have gone smoother. I was instantly greeted and sat down. We went over every option and she had an immediate answer for every question I had. Came in with a shattered iPhone X and left with an iPhone 15 pro max 20 min later. We actually spoke about her moving to another state soon so she made sure to give me the info for her coworkers in case I had any issues. Easy 5 stars.”
“Larry and Mohammed @the Frankford Ave AT&T store absolutely saved the day!! I had visited another store first actually the Grant Ave store to transfer from Verizon to AT&T …BIG MISTAKE should have STARTED at the Frankford Ave store because the associate at Grant Ave gave me false information and I was ready to just return the phone and stay with Verizon ..but decided to stop by the 8920 Frankford Ave store to see if possibly they could help and Larry and Mohammed absolutely did not disappoint!!! My sister and I entered and were greeted IMMEDIATELY by these two gentlemen then after I explained what I needed they responded with “no problem we can definitely do this “ and in FIVE minutes had me up and running WITH MY NUMBER PORTED OVER ( the Grant Ave associate said this “was not possible” and made me get a new number ,which was so stressful bc I’ve had the same phone number for 10 yrs imagine a decade worth of business contacts, friends and accounts needing to be contacted about a number change YIKES )and I did not understand bc i own my phone and it’s not locked etc …none the less Larry and Mohammed were super nice ,very professional AND extremely knowledgeable and informative of different services offered and policies and when I said 5 min I am so serious!!! In 5 min my old number was ported over to the new phone and all of my anxiety literally vanished so fast I actually cried bc I was so relieved and grateful and I really felt that the other store associate wasn’t listening to me and just wanted to get a sale and then leave for the day without really trying. Needless to say I am EXTREMELY SATISFIED and if you need ANYTHING from AT&T GO TO THIS STORE and see Larry or Mohammed they will not disappoint and they both are super nice and do their jobs FAST!!! I will not go anywhere but this store !!!”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
11AM - 3:30PM
6944 Market St, Upper Darby
Mobile Phones
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
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“First time at this location. Was helped by Jerrick. He was very friendly and knowledgeable. If he wasn't sure of the answer to our question he double checked to make sure he was informing us properly. Very relaxed but ready to help which is appreciated.”