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“After the last few calls I had with my bank I felt like I needed to give a rating and I was very surprised to see this locations current rating. This was where I went to open my first bank account. They made it effortless and made sure I was fully informed on every aspect of my account which was completely free to have. My savings account is free to have as well. I recently made a purchase to a site I've never been on before and they flagged it as fraud and my card was locked. All I had to do was look in my email to see the alert and say that I approve the transaction and it was unlocked. When I called to make sure it was good to go, the woman was as nice as could be and it went very smoothly. My next call to verify my card on Apple pay also went very smoothly and both calls were handled in under 5 minutes. I've never had any issue at ALL with Key Bank or any location I've been to. I have had my account for 7 years now and I don't expect to depart from them any time soon. In general, I'm not someone who likes banks or capitalism but in this day and age you do have to have a bank account and I'm happy I chose a smaller bank that provides the quality of assistance I have received from Key. Thanks everyone!”
Open 24 hours
201 Market St, Elizabeth
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“I have been a First Commonwealth Bank customer since its buyout of Great American Federal Bank. I have had the recent pleasure of working with all of the tellers and most recently, Karen, the manager. Karen is a very knowledgeable manager and made sure to explain, in detail, all the available products which were available to me through the bank. This is a great bank with efficient employees. What a wonderful neighborhood bank offering many various banking services to its customers. Thanks to Karen and her staff for all their hard work!”