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April 2024 by Luann Messersmith
The service is not good. They’re rude and they were more worried about the drive-through and they told me that and that I would have to wait. That is so ignorant. They need to hire better people.
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February 2024 by Robert E. Young (Bob)
Two coffees and a couple donuts great food great service
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February 2024 by Dian Gulius
We ordered 3 croissants with bacon, egg and cheese. They hand us the bag, frosting all over the bottom of it. Look in bag, no napkins. The cheese on the sandwiches were not melted, so needless to say we were eating cold processed cheese. I will stick with the Dunkin on 309. Never again Edwardsville!!! Not a happy customer!!
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November 2023 by neishmy rodriguez
Advise even if you want less ice they still won’t fill up your entire cups. Asked why they were not full, “you got less ice”. So yes our drinks will never be full unless it’s with ice.
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November 2023 by Nancy Pleskach
The worst looking donuts ever. They were out of jelly donuts and classic donuts by 4pm. Will never go there again.
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October 2023 by Joseph Cresho
There's a noticeable difference in service in quality depending on who the manager is that day. JEN has always been amazing and any time we've ever had an issue she always takes care of it. This morning, she wasn't there. Had to go back in twice to get my coffees made correctly. I get the same thing everytime so I know how it's supposed to taste. My wife went in the first time and the manager on duty rolled her eyes at her. So I went in the second time and had them fix it. They offered to refund us. Just make the coffee the right. I list out every ingredient I want in my coffee every time I order it. The food and munchkins were good thankfully but personally Jen should be running that place. Night and day difference.
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October 2023 by Emma Marek
There is almost always something missing and/or incorrect when my family gets food/drinks here (and I'm talking over the span of years.) Their breakfast sandwiches are typically either barely toasted at all with the cheese completely unmelted or burnt to the point of barely edible.
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September 2023 by HorrificBlood
I told them to surprise me as I didn't know what coffee to get, they did, its actually really good and the people seemed nice,
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September 2023 by Kelly
Siri sometimes that includes donuts which is besides my comprehension and that they sell donuts to. Their coffee is delicious and so are there tell us. The service was good and as for the atmosphere there wasn’t many people there so I can’t really comment on it.Vegetarian options: There are vegetarian options as long as you still eat eggs and you can have donuts and some breakfast items.Parking: There are free parking spots, but they are not very many however, it was not hard to find one., At least not when I went.Kid-friendliness: As long as your child is a diabetic and you don’t mind them getting a sugar rush then very kid friendly!
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August 2023 by Thoth “Aquarian Angel”
I love this Dunkin' location. I wish I still worked here, but I was a fool who wanted to move on to "better" opportunities. And to be fair, there were indeed many job opportunities with better pay and greater upsides, but they just didn't have the feeling that Dunkin' gave me. This probably sounds somewhat odd, but beauty is in the eye of the beholder as they say. Now I simply realize that I should have never left, beause the grass truly was not greener on the other side, and I had to learned that the hard way.
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August 2023 by goodnight lxsers
They closed 3 hours today, and 2 hours early another time. I’ve also noticed they often lack normal items and their staff can be disrespectful. Additionally, it seems they’ve taken off the schedule of when they’re open, which has been inconvenient. I won’t be returning until these issues are addressed for a better experience.
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July 2023 by Jenny Giberson
I dont go here food sucks, and my decaf always was burnt not the way I wanted it .I'll stick to my favorite place which is the donut connection! No one will ever beat there freshness EVER!!!
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July 2023 by Kristine Vega
The staff is very friendly. I am now part of the team. I can't wait to give the customers the same experience.
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July 2023 by jessica jayne
Unfornately every night I come to this dunkin in Edwardsville there seems to b a HUGE issue.
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June 2023 by Ted Sohns
My go-to for coffee. Convenient while coming into the city. Standard Dunkin fare. Staff is efficient. Maneuvering my full size pick up through drive thru was a bit of a challenge, but I've gotten better. ?
