10AM - 5PM
137 Erie St, Edinboro“This is my first experience at this store. The two gentlemen who worked there were very knowledgeable and didn't try to rush me into a purchase or add extras I didn't want or understand. They treat you with respect and take the time to explain things as well as work through any issues you may gave. I HIGHLY recommend them!!”
10AM - 8PM
134 Washington Towne Blvd, Edinboro“Had to come into the store two days in a row after a lengthy visit yesterday. First of all, employees were friendly and apologetic throughout the process, however, I was misinformed on multiple things when adding a new line, which cost me unexpected money. Honestly, it's not about the money, but more about the principle of being told things that weren't accurate. I'm not sure if this is more of an employee training issue or not. The gentleman today did the best he could to rectify things, which did help some. As far as cell service, I am very pleased thus far.
UPDATE- I had to go back into the store today (about 6 weeks later) to deal with a phone issue (my own phone-not a cricket phone) I was having. The employee today, Jake, was fantastic. He had the patience of a saint and worked tirelessly to troubleshoot and rectify my problem accurately, which he did. I was so appreciative. Great experience and equally great employee.”
“Molly (and Mike) were very helpful and kind. No pressure, and very patient / careful to explain costs, etc. set me up with my new phone and handled all of the often annoying aspects of changing plans, etc.”