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January 2024 by WALTER TISDALE
Just came from the store ITS NOT OPEN, it's after 10am and nobody was there. SATURDAY DEC.30TH
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December 2023 by Cierra Miller
Went to the store at 5-5:30 and the the lights were off. Saw somebody hiding inside the store and then turn the lights off and go in the back. I get you may not get a ton of business but this is unprofessional.
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December 2023 by judi
I am at the Crum Lynn store. Says open at 10 am. A guy is sitting in the store the door is locked. Lights off. A line outside…. He will not acknowledge any of us!! It’s 11:51.
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November 2023 by Jessica Ryan
2 days in a row I pulled up to the store between 5 & 5:30pm they were “closed” due to recent activity (closed by local authorities) but there were still workers inside. Went to a different AT&T and they said that, that was weird, they said that they wouldn’t have closed the store by 5:30pm.
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July 2023 by Regina Schell
I just received a text for a survey, regarding my transaction @ ATT store on 6/24/23 @6pm.Mike helped me with my transaction & I feel he went above and beyond to help me!On the survey I hit the wrong key stating I was very dissatisfied which is incorrect. I was 100% satisfied!Now for my ATT bill that is a whole different story. Which has nothing to do with my service at the store.
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June 2023 by Erica Wilson
They close at least 51 minutes before the posted hours. 0/10, do not recommend. At least have the decency to post a notice on the door. Came ready to buy a phone outright, losers.
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May 2023 by Gaven Douglas
Employee name Mario helped us so much really recommend this store and him
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March 2023 by David Watkins
I am having a horrible experience with this store and AT&T. I was told I could upgrade for $5 dollars a month for 3 years, so I upgraded 3 phones. I get my bill and it's $25 per phone. They tell me after the fact that the promotion ended on Jan 5th and I upgraded Jan 18th. When I asked why they sold me a promotion that had ended, I was told it was a mistake and mistakes happen. Their mistake will cost me over $2000 over 3 years, and apparently they don't try to fix their mistakes. When I wanted to return the phones I was told it was past 30 days, and I couldn't. The way I see it they are incompetent or they lied to me to get me to upgrade, and basically trapped me. Management keeps putting me off, and giving me the run around. I would not deal with this store. ZERO STARS!!!!
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January 2023 by Trina Hagen
Keiasia was a great help tonight! We had a difficult request and she was professional & proficient! Her customer service skills are unmatched! She deserves a raise ♥️
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January 2023 by S R
No color choices for Samsung galaxy s22 ultra phones or cases was stuck with black spending over 1000 and no choices for me and sadly it took over an hour to get helped
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January 2023 by Melissa Parris
Eddystone store is terrible, they didn’t know what they were doing even the manager, spent 2 hours and no results
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December 2022 by Tee Williams
Shay was very professional and took care of my needs as a customer. She went above and beyond to make sure that I was happy with the products and service.
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December 2022 by Jack Janes
Horrible customer service horribly ran store managers make a issue on there end and don't even resolve it quick to let u switch company's
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November 2022 by Kevin Greene
My customer service representative name was Dave, he works at the Eddystone location on Chester Pike. He was very patient and made sure that every device was working correctly before I left the store. He was very pleasant and also had a great personality. Great Customer Service✅
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November 2022 by Waleed Abdur-Razzaq
Excellent service and a warm and courteous welcome.
