-
May 2024 by Trevor Nemeth
Massively overpriced, and as business declines the prices rise rather than dropping to promote business.(Edit) Owner replied with direct lies (most dogs in this establishment cost upwards of $2K+) to try and mitigate damages as if I don't know multiple people who have worked there revently to have the information I'm using, very unprofessional. "Lying and deceiving about a product to make sales is not only unethical but illegal."
-
May 2024 by William Hildenbrand
Bought my beautiful teddy bear, which is a Shih Tzu and bichon frisé mix. She is a beautiful little girl. So friendly and loving and kind. Super smart too. She figured out before 24 hours. She uses the pet ramp I have in front of my bed and lazy boy to get right up there. She’s too tiny to ever be able to jump up but she knows how to use ramp. Alyssa at the pet store was wonderful and you can tell she loves all the dogs. I highly recommend this pet shop because we have gotten a few dogs from here the last couple years and everyone has been a wonderful animal. Well bred and healthy.
-
May 2024 by Madlyn Stephen
Purchased our 3 month old schnoodle here. The staff were very helpful and patient! They let us see as many dogs as we wanted and answered all our questions. They were knowledgeable about breeds and gave us realistic expectations. We were there on a busy Friday when school was out too. Our pup is thriving and she is so happy and healthy. When we saw our girl we fell in love. The process was quick to check out. Very happy with the entire experience.
-
April 2024 by Melissa Sweeney
My kids love going here and they let you pet the animals
-
April 2024 by Elias O'Toole
Dogs are from puppy mills they are locked up in pins taken care of very very poorly and on top of everything the customer service is awful.
-
April 2024 by John Merrick
Absolutely the WORST pet shop. Roped off blocked off and don't you dare try to touch a pet or you will be yelled at by one of the rude staff! FAIL! Close the doors forever!*Also note how the owner responds to potential customers feedback in a derogatory manner! No business being in business!
-
March 2024 by Carrie Starr
I wanna take them all home!
-
March 2024 by Barbara & Chad Zitta
This review is long overdue. We purchased a male West Highland Terrier from The Pet Shop at the Palmer Park Mall on December 18, 2018. His name was Sabre, but we re-named him Tippy. Tippy has been the love of our lives. He has been healthy since the day we brought him home. The Pet Shop was very easy to work with. Thank you for a great little dog!
-
February 2024 by Megan Gild
This is my 2nd puppy from here & he’s amazing !! So friendly , smart & what a perosnality does Charlie have !!! The staff is amazing !! I never had any issues here ! I will be bringing Charlie in to visit the staff ❤️ ps, I wish I knew the persons name my bf purchased him from and who helped him , but he was a secret & kept from me for a week so shout out to you !! I remember Amanda being there when I went to look at him and take him into a room & had to make him mine ❤️
-
February 2024 by chris sheinman
Nice place..cute puppies need home
-
January 2024 by Vicki H.
I bought a beautiful English bulldog from there. He passed away at 10 months old. I payed 5,000.00. Inquired about the one year health guarantee. Did take him to vet within ten days of purchase. I was told I would have to pay for a dog autopsy , which will cost about 3,000.00, to prove he he died of natural causes. They have no sympathy. It's just business to them. So to warn everyone, the one year health guarantee is a load of shit and still have to pay the loan and don't have a dog. Horrible place! I was required to give a star. It doesn't even deserve that!!!
-
January 2024 by Nina Z.
I saved who is now my fur baby and paid ALOT of money to save him. shared a 3'x3' pen with 2 other dogs.Purebred with papers. Was 5months old. Very thin and filthy and anxious. Glad to say he is happy and healthy. With no problems. Many people keep saying to adopt from shelters but what about the poor things in these pet shops? These shops shouldn't be permitted at all, but for the ones that remain and those who can afford it.... do the right thing. The staff is NOT rude and they care for the animals. The problem is that there are too many pets in a crowded space and they should not be handled by public unless planning on purchasing. Staff is overworked and short staffed. File a complaint about the owner.
-
January 2024 by Grace Rose
Typical puppy mill supporter. USDA inspected means nothing considering they allow dogs to be in tiny wire cages in order to breed. They get their dogs from puppy mills or backyard breeders. DO NOT SUPPORT. This business is corrupt and only in it for the money.
-
January 2024 by Storm Hunter
Don’t support puppy mills & shops rehoming sick & poorly bred puppies.
-
January 2024 by Michael Spinella
Gave two fur babies their furever homes. So far, we couldn't be happier with that decision.
