Petco is a health and wellness company that offers a wide range of products and services for pets, including brand-name pet nutrition products, full-service grooming, veterinarian services, and pet adoption services. The staff at Petco are known for being helpful, knowledgeable, and friendly, with some employees going above and beyond to assist customers. The store is well-stocked, clean, and organized, and customers appreciate the lack of pressure to make a purchase. Many visitors have had positive experiences, such as bringing in their new puppies and receiving helpful advice on choosing food and adding pets to Petco rewards programs. The grooming team, especially a groomer named Keonna, has received high praise for her excellent work, keeping pet owners updated throughout the process and ensuring their pets look adorable, sometimes including a bandana to go home with. Customers also enjoy interactions with staff like Shawn, who are friendly and willing to have conversations about pets while providing great service. Despite some issues with the grooming department in the past, Petco remains a popular destination for pet owners, with many returning to shop online and pick up their orders in-store or through repeat delivery.
Brought our new puppy in that we just got that same day. Staff was wonderful with helping to pick out food and adding her to my Petco rewards. Very friendly and informative with great information!
October 2024
I am in that location regularly For my fish and my dog The staff is always warm and friendly and eager to help and very knowledgeable
June 2024
Went in to grab some new fish the guy worker was extremely kind and patient while the kids were picking them out!