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October 2023 by Jessika Sierra
John is awesome. We had a great experience. We bought a couch in less than 20 min. Very clear and he knows all the measurements by memory. Great service and very good discounts. We were lucky to get there today and make our purchase. Delivery is a week.
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September 2023 by Matt Savage
Such an amazing experience purchasing a couch from Monarch. John is one of the best salesman’s I’ve ever worked with, at any company. Provided great insight on the various pieces, and provided super helpful tips on picking the appropriate fabric (especially for a home with dogs). Was there for any and all questions, while simultaneously giving us our space to discuss and without being overbearing. Would highly recommend going to John with any furniture needs.
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September 2023 by Susan Hammerstone
We have purchased furniture exclusively from Monarch for the last 10-12 years. Anthony and John are extremely knowledgeable and professional and can always help us find exactly what we are looking for. The process from sale to delivery is always easy and enjoyable. They only carry the highest quality furniture and I would not go anywhere else.
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September 2023 by Vanessa LaPorta
My husband and I were in need of a new mattress. Went to our go too place, Monarch. We told John what we were in need of. He showed us our many options. Mattress ordered and delivered on time actually early. Delivery men were extremely nice and kind to our grandson. We have been Monarch customers for years. They never disappoint.
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September 2023 by Maria Geniveve
Remember those furniture stores of old? The ones on Main Street, not owned by some faceless conglomerate? The ones where you would actually be seen as a neighbor and a real person? Yeah…that’s Monarch. Real people, who care about what you need and help you achieve your goals. I can’t say enough about how great the people here are. From the delivery folks who despiece your property and your time, to the folks in the store. Personally, I’ve had amazing experiences with Anthony twice now. He’s truly a wonderful guy and has me visiting him first, next time I need a piece of furniture. Skip the chain stores and go to Monarch.
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August 2023 by Maureen Hann
I’ve been a Monarch Furniture customer for over 15 years. I love shopping local, not a big chain store because the customer service at Monarch always exceeds my expectations. Anthony and John are friendly, not pushy, helpful, know the inventory, and always go beyond to help me find what “I think I am looking for” which is not always easy. What I like best is that they don’t follow you around like the big box store sales people, I’ve never felt uncomfortable or pressured to make a decision. It’s the total opposite, Anthony and John make me feel like family. I would highly recommend Monarch to anyone who values excellent customer service, high quality furniture and a great price. The excellent customer service does not end upon delivery, it continues beyond.
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August 2023 by Jeff & Janet Pote
Very happy with the whole experience at Monarch. John was a very helpful salesperson - not hard sell at all. He kept us informed throughout the whole process and followed up to make sure we were satisfied. Our order came in earlier than expected and the delivery guys were very friendly and professional. This was my second major purchase from Monarch and I would highly recommend them.
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July 2023 by Mia Dougherty
We had a wonderful experience with Monarch from the moment we set foot in the store to the moment our furniture was delivered. The service was excellent and I loved that all the furniture was American made. We fell in love with a couch and the team worked hard to make sure we got the very best price. It took a little under a month, as promised, for everything to arrive. The delivery team was punctual, friendly, and did a great job setting everything up. The furniture is exactly what we ordered and we have absolutely no complaints. If you’re looking for a place to find great furniture with even better customer service, then Monarch is the place to go! We would absolutely go back.
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July 2023 by Milly Konders
Delivery guys were very careful not to damage anything. They were also very nice to deal with. Would definitely recommend this team Anthony from Monarch’s went above and beyond to help us find a suitable sectional for our space. We have purchased several pieces of furniture from them. Very happy with the service and quality of furniture
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July 2023 by james matthews
Monarch's just felt like a quality experience. We thought the furniture they carry was among the best we had seen, the sales experience from John was professional and attentive, without ever being pushy and the delivery was smooth and on time. Highly recommended.
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June 2023 by Michelle Farrell
We've purchased essentially a whole house full of furniture from Monarch in the last year or so. We've been very pleased with our purchases from sales to delivery. They offer several price levels of furniture but all of it is good quality! Also don't be scared away at first by the sticker prices, there are almost always sales and discounts available. If you like something just ask a sales person. We also did have questions about one piece of furniture and they sent someone out promptly to take care of it. Overall very happy with the quality of furniture and our buying experience with Monarch. It's also nice to know we're spending money locally with a family owned business!
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June 2023 by Karen Arnold
I love Monarch Furniture in downtown Easton! The customer service & delivery service are outstanding! They carry a very nice quality of furniture! I have shopped there for years … you always know you will be well taken care of to meet your furniture needs! Thank you Monarch!!!
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May 2023 by Brianne King
Amazing experience with Monarch Furniture. The team walked us through every step from picking a couch, to picking the fabric , to even helping choose which accent pillow patters would go best.10/10 would recommend to friends and family and will be coming back to purchase furniture in the future.
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May 2023 by Jessica Finelli
We went to Monarch on a whim on a rainy Saturday. John happily welcomed us to the store. The entire time we were browsing, John offered up details on each of the furniture sets that were of interest to us. He definitely knows the inventory! We never felt pressured into buying. He went above and beyond with details on quality, fabric, leather and craftsmanship of each set of interest. We also enjoyed some “non-business” conversation. The experience was relaxed and enjoyable. We like supporting local businesses and Monarch has treated us well. We will definitely be back! Thank you John, and Chip, for making our rainy day shopping experience enjoyable and…a success!
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May 2023 by Gabby Karam
Excellent service, quality, & price! My family & I furnished multiple homes with Monarch because of the great service we receive- friendly, helpful, knowledgeable, & professional. They have a large selection of items for all styles & price points- there is something for everyone! I highly recommend Monarch Furniture.
