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March 2024 by Bryan Ensley
My wife said the women here were lovely and very helpful
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February 2024 by Rebecca Fulmer
Beautiful and very clean jewelry store! Stephanie was extremely helpful and everyone was so friendly and she got the trickiest knot out of my necklace. Wide selection of jewelry. We have been coming to Kay’s for years and I always get compliments on my pieces. Highly recommend! Thank you Stephanie + team!
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February 2024 by Margaret Carpinelli
This store is great! Today, Tina and Kristi helped me with a custom ring I had ordered. I wanted to tweak a few things, and with their expertise, they answered all my questions and helped make my vision, a reality. We had such a great time and got along so well, it felt like we were old friends. I can’t recommend them enough—they’re the best!!
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February 2024 by Stivey
Amazing! They really helped me out. Needed a ring resized and they were so quick.
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January 2024 by Scott Keller
Wendie Vlass was so helpful in picking out the piece of jewelry we chose. She took her time explaining the difference between several items we were interested in. When we were finished, we realized she had stayed an hour past closing to help us select the perfect item.Would recommend shopping here and asking for Wendie to help you shop for what you need.
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January 2024 by Meghan
This store was such a breath of fresh air! Everyone worked so well together and everyone was supportive and felt like old friends. I could’ve spent the day with them! Kendall knew exactly what I didn’t know I needed within 5 minutes of speaking to her! I’m a very happy customer and will be making the travel to this location for all of my needs! I can’t thank them all enough!
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December 2023 by Nicholas Vitale
Tina had helped me through the ring buying process with such understanding and dedication to providing a great shopping experience for buying an engagement ring! If you go to Kay, ask for Tina! Thank you for everything!
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December 2023 by Marilyn Parsons
Wendie Vlass was so AMAZING with her knowledge of the jewelry and warranty. Such a pleasure to talk to. I had to get my engagement ring sent out to repair the loose stone and she made sure to let me know everything I need to know before sending it out. Definitely will be shopping with her again in the future!!!! ?
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December 2023 by Cory Hank
Stephanie was absolutely wonderful. I came in nervous, she went over NUMEROUS options with me. She stayed within my price range. Made an order that’ll be here before an event. 10/10 will be shopping here again!
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October 2023 by merrilee hill
I have a rare bridal set from Levian which my husband purchased at Kay’s formally of Phillipsburg. I’ve unfortunately had prior issues with certain service centers and expressed my concerns to Stephanie, Kay’s manager. I have to say she treats you with warmth like family. Such professionalism and so very kind. She took every precaution and made sure my set was sent to the perfect service center to take care of my needs and I happily say, my ring looks like the day my husband put it on my finger! I can’t thank Stephanie enough for her impeccable customer care and support. She thoroughly inspected my ring before calling to let me know it was ready for pick up.Kudos to Stephanie and her crew for their caring response and thoughtfulness.
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October 2023 by Tom Bruno
Stephanie was very patient, and helpful, in helping me find the perfect necklace for my Lady's Birthday. She took the time to look back at my purchase history over the past decade-and-a-half, to be certain I didn't repeat the same gift twice.
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October 2023 by Lela Martin
I've had two occasions to interact with Store Manager, Stephanie Hunt, at the Easton location. Each of those interactions were pleasantly positive, due to her expertise, professionalism, and warmth! As a result, I intend to return to this location to follow up on available (repair and appraisal), services, and may also open an account, which I would have never considered until I interacted with Stephanie! Good customer service is so rare, these days, so when I experience it I like to share it with others.Thank you, Stephanie!
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October 2023 by Brandi Lella
Great experience. Kendall was very helpful, kind and knowledgeable. She inspected my rings , found one needed some work and got it sent out right away. Everything was done in a very timely manner. Kendall was even working when I came to pick my jewelry back up! End to end my experience was wonderful.
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October 2023 by Tina Walton
We have been with Kay’s for 25+ years and have been coming to the Palmer location for about 15 years. Tina is amazing, but truthfully, the whole team is. Steph is great, too! We are treated like family and made to feel special every time we come in. I’m tough on my jewelry, so I sometimes come in more than I should for repairs. They take extra care and make sure everything is repaired properly. The store is tucked down in the strip mall by Target in Easton, so some may not know they are here! Selfishly, I don’t want more traffic here, but I am willing to share. ?
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September 2023 by Caitlin Costello
Stephanie was super helpful, and helped me get the perfect pair of earrings. She took the time to talk to me about what I wanted, and helped me submit an application for a credit card as well. I will definitely be returning to this location!
