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September 2023 by Mike Beard
The pharmacy staff are always courteous and respectful. I am always welcomed by name. They always outperform my expectations as turning a normal 15min wait into 3min. Kim and her team are the best!
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June 2023 by Emily F.
I come to this store frequently for medications as well as little things here and there. I've never found the staff to be anything other than friendly, albeit busy. They always have the medications I need and even helped us find an in-stock medication they didn't have at another store. I had issues with a medication being $900 a fill and they helped me locate coupons for it and auto-applied them going forward. They always took the time to assist when needed.
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May 2023 by L B.
CVS PHARMACY- woooowww terrible customer service! What happened? I used to purchase from this store/ pharmacy all the time while my kids were growing up. All the staff was friendly and helpful. Now it has ppl who dont even acknowledge a customer waiting to pick up prescriptions; they pretend they are too busy... and soooo rude, sarcastic and friendly nasty-," have a gggggreattttt day", huh, you do realize that you are in customer service business ( which we can take anywhere, like the CVS in phoenixville, or even Rite Aid or Walgreens, right?). And you are dealing with folks who are in need of medicine for an ailment whether acne to cancer, and your disposition should be KIND! Not snarky and sarcastic! Awful!!! And shame on all of you at the CVS Spring City pharmacy! TERRRRRRRIBLE, said w a smile btw
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January 2023 by Sammi S.
I am literally changing pharmacies to somewhere further from my house because the people who work here are so rude. They give attitude every time I go when I am friendly to them. I was fresh out of surgery last week and went to pick up my meds and it was like 2 minutes before they go on lunch and I was taking my card out to pay and the lady was like come on like we need to leave for lunch. Went today for more meds and another lady just says "name". I say thanks when I'm leaving and she just ignores me. Just some small examples but extremely rude people, would rather go somewhere else.There is one girl who is nice but it doesn't make up for the rest of them.
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July 2022 by David D.
absolutely the most disorganized, unmotivated, ignorant pharmacy staff I have ever encountered! worst cvs on the east coast. these days people have found an excuse to be rude and ignorant and the cvs staff here is no different
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June 2022 by Alyson Kurtas
45 minutes in the line to pick up a prescription i need to take every day and can’t be called in early and it’s not ready. Worst pharmacy ever
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May 2022 by Erica L.
I wish I could give ZERO STARS. Listen, CVS usually is terrible. THIS PLACE IS THE WORST YET. I just sat outside for 22 minutes waiting for a SCHEDULED Covid test with 3 other cars. No one came or answered the bell. I called and stayed on hold for 10 mins before I finally go in for them to tell me they don't have time for Covid tests today. Never again.
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May 2022 by Pandora Jacobitz (Dora)
I've always had good experiences with the people in-person, but lately they seem to literally never answer their phone...? I've called multiple times in the past week and waited for over an hour with no pickup.
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May 2021 by Corey M.
The customer service at the CVS stinks the people in the pharmacy you're so rude the pharmacist tech very disrespectful when they answer the phone then keep you on hold forever I I am a disabled vet I called up about my meds I can nothing but attitude I placed on hold it's just horrible how they treat people in the pharmacy area this has to stop the young woman that answered the phone has a very nasty disposition Place me on hold forever had to call back five or six times to speak with someone and still got placed on hold this is horrible who's ever responsible for these Pharmacy text please if their attitudes in checking
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April 2018 by Fausto Ponce
My pharmacy for my prescription. Friendly service
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April 2018 by Adel Home Services Electrical&Plumbing
Its on 724 easy access and convenient
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December 2017 by Carol-Jo Allmandinger
The employees in pharmacy have always been polite and accommodating. A little patience and a smile goes a long way.
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August 2017 by Austin Herczeg
I'm pretty sure the female pharmacy techs there actually put maximum efffort into being rude to customers.
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July 2017 by Linda Snyder
There is always a problem. Weather its they tell me they will call my doctor for refills and than they dont, or they charge a different price, etc.
