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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
“I'd like to give a huge shout-out to the Hatfield UPS branch for coming to my rescue today. Nory and Noah are exceptional—Nory has a fantastic smile and a great sense of humor, while Noah has an amazing personality and has always been incredibly helpful. I typically use UPS for all my shipping needs, and I’ll go out of my way to visit the Hatfield branch because of the excellent service they consistently provide. Thank you both for always being so supportive - especially today!”
“June 27/28, 2024: print department did an excellent job with my postcard order. Special shout out to the young lady working who made sure the cropping on the photo was correct. Thank you for the amazing customer service!”
“There is a REASON this ups has a 4.7 and all the other stores struggle to get above 3 stars. Viraj (the store manager) is one of the nicest kindest people I have met in my entire life. Every time you walk in he smiles and says hello and treats every customer with respect and kindness. Best of all, he gets people in and out and if someone is having an issue with an order, he’ll have someone help them on the side so he can keep the line moving. I’ve never waited more than 2 minutes in line - I normally hate going to drop off packages but the people at this store are so nice it actually brightens my day! Cannot say enough good things!”
“Had the best Passport renewal experience ever at this Fort Washington location! Emmanuel was so helpful, efficient & professional; USPS is very lucky to have him!!
I don’t usually post reviews, but felt compelled to do so, with such a wonderful experience .
I recommend this location to anyone looking for great, knowledgeable passport processing & top notch customer service!!!! Thanks very much, Emily H.”
“I trust The Packaging Store 100% to handle large to small priceless works of art, shipping internationally.I purchased a large delicate canvas with non-traditional volume and texture at auction. Seamlessly, they picked it up from the auction house, packaged it, crated it, and shipped to Canada without damage or shipping issues.There was a bit of a holdup at the border, but The Packaging Store went above and beyond to take control of the situation by switching commercial carriers to ensure safe, timely, and proper handling, along with broker administration and payment.In terms of packaging, they did an absolutely incredible job, from building multi-layers of reinforced cardboard and tailored foam shell down to the frame, to the crate, and to the specifically built pallet, along with instructive labels posted on all sides.I had a professional art handler assist in hanging the piece and he was very impressed by the packaging.A big thank you to all involved!”
“Extremely satisfied with my experience. The woman who helped me was super friendly and quickly got my package processed and ready for shipment. Was in and out the door in about ten minutes.”
8AM - 6:30PM
34 E Germantown Pike, Norristown
Shipping Centers
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“I needed a rush order on birthday banner for my son’s party. The manager at Printing desk was awesome and was able to do it for me in just a couple hours. They were nice, quick, kind, and professional. And the print looked excellent. Really appreciated it.”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
8AM - 4:30PM
905 N Bethlehem Pike, Spring House
Shipping Centers
“Believe the hype. A small post office, expertly managed. All the staff are super nice & efficient, especially Jim. He always manages to put a smile on everyone's face with a blend of kindness & expertise.”
“I am an eBay wholesaler and I come here nearly every day to ship things. The employee are always so friendly and patient. Much better service then traditional USPS/UPS/FedEx post offices!”
“I walked right in late on a Friday and Denise greeted me with a big smile! I had two heavy boxes that she shipped out. She is truly a wonderful lady and extremely helpful. The post office was clean, no line, well stocked.”
“My experience in shipping a grandfather clock across the US with TSI was favorable. Total time from AZ to PA was a little over a month (that included the holiday season) and I received e-mails giving me status reports of its progress. I received two calls in advance (one to set up a time for delivery and another to confirm the day prior) and the gentlemen who delivered it were considerate and careful. The service is not cheap, but you get what you pay for. As for the less favorable reviews, the shipping process is always fraught with peril and only as strong as its weakest link.”
8:30AM - 4:30PM
411 Doylestown Rd, Montgomeryville
Shipping Centers
“I have only ever had pleasant and helpful experiences at this post office location, unlike others in the past. I know it’s a hard job working at USPS so I appreciate the service quality and kindness the employees give their customers regularly! They also are so sweet when I have to stop in with my toddler. They usually offer him a sticker or a lollipop. Thank you! ??”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
“I recently visited the FedEx location in King of Prussia, and I couldn't be more pleased with the service I received. From the moment I walked in, the staff was welcoming and incredibly helpful, but I must give special recognition to Phillip. He went above and beyond to assist me with my needs, demonstrating not just professionalism but a genuine care for ensuring that everything was handled perfectly. His attention to detail, patience, and exceptional customer service skills made my experience not just good, but outstanding. I'm truly grateful for his assistance and want to extend my heartfelt thanks to Phillip and the entire team at this FedEx location. It's clear they are committed to providing excellent service, and it did not go unnoticed. Thank you, Phillip, for making what could have been a stressful experience, a very positive one. I will definitely be returning for all my future shipping needs”
“I just had to take a large, heavy box to FedEX since it was supposed to be picked up at my residence and was never picked up. This location is very easy to get to and if you can read you will have no trouble following the signs to the customer location. It is very well marked.The gentleman behind the counter was extremely helpful since I am handicapped, and he helped me with the package and even brought me my receipt. A very good experience.”
“I am a die hard fan of good customer service and need to give credit where it's due. The team at the UPS Store in Spring House is consistently helpful, patient, kind and professional when I visit. Kudos to awesome service! It is greatly appreciated. Thank you!”
“I have nothing but positive things to say about this UPS Store. It is convenient and organized, and the staff are knowledgeable and accommodating. It is the most efficient UPS Store I have ever used in any city and state I have ever lived in. The store manager, Shirley, works miracles daily to keep their lines down! I am in there often making returns (Amazon Prime member here), and I have never waited longer than five minutes when Shirley was there (and my line placement was at the front door once!).I will be moving soon; it made me realize I have taken my local UPS Store for granted. So, I am dropping by to sprinkle some love; I will miss you! Thank you for two years of speedy and helpful service!”
“Went to the store for a toner and placed online order in the store due to the better online price. The young man working in the back office processed my order in minutes. Unbelievable efficiency! He and the young lady at the customer service were both a pleasure to talk to. Excellent service! I had a great experience in the store. Please keep up with the good work. Thank you!”
8AM - 4:30PM
300 N Main St, Chalfont
Shipping Centers
“The staff is always pleasant and very helpful with your postal needs!Elizabeth is always upbeat and smiling. Such a sweat heart! Highly recommend Chalfont Post Office!!!!!”
8AM - 4:30PM
1721 Valley Forge Rd, Valley Forge
Shipping Centers
“This was my first time visiting this USPS location, and I just wanted to say a big thank you to Barry and the other girl (I’m sorry, I didn’t catch her name!). Both of you were so helpful, it really made my day! -JT”
8:30AM - 1PM 2 - 4:45PM
3801 W Skippack Pike, Skippack
Shipping Centers
“It is easy to see why this post office has a perfect rating on Google. Absolutely fantastic Customer service, yet feels like your old hometown post office, like a Rockwell painting.Dean and Kenya are phenomenal and accommodate in every way they can to make sure you can pick up your packages easily, great job team. Keep it up.”
“AMAZING!! The staff is so friendly, kind and helpful! Have used them for a bunch of different services. Melanie in particular helped and always has gone above and beyond to say the least. Business cards, signs, printing, general help and questions. I needed things done in a short time frame and again helped a stressful time work out and delivered! AMAZING Love the staff!!!”
9AM - 7:30PM
500 Maryland Dr, Fort Washington
Shipping Centers
“I have been a "regular" at multiple Fedex locations for the past 5-6 years. After recently moving to the area the 500 Maryland Dr location became my go to option. At first it was because of the extended hours, even though there are 2 other Fedex stores closer to me. However, I can genuinely say I'm only going to this location for the people.
I truly look forward to going to Fedex almost every day (2x per day/5 days a week). Every morning and evening I'm greeted with a genuine, "good morning" or "how was your day"? By either Jay, Herman, Aiden, and Henry. These guys honestly make the extra few miles of driving worth it. From the beginning I could tell they weren't just going through the motions, but they all actually care. Not just for the company and the stores reputation, but more so the customer.
I've seen people of all ages treated the exact same way, with the utmost professionalism, kindness, and courtesy. I'm sure some people will say, "well that's their job", and I say this because i've seen some wildly arrogant customers come into this Ship Center, and they are STILL treated with the same respect and genuine care that everyone else is! (I wouldn't be as patient).
With that said, I don't think people even realize this is the HUB! Not only do these guys provide incredible customer service, but every package in the area dispatches through Maryland Dr! Your regular office and print store, doesn't have half the volume or duties as a Ship Center.
So to Herman, Jay, Aiden, Henry, and the rest of the Maryland Dr Fedex Ship Center, I appreciate everything you guys do in making sure everyone is treated with the same respect and of course, making sure our packages arrive safely.”
“The employees that work here are some of the nicest people I’ve ever met. They always go above and beyond to help with any questions I might have, and continuously try and make sure I’m getting the best deal they can offer!!!”
“Fantastic service, pleasant staff members who are helpful, responsible, courteous and efficient; lines move quite quickly, and a great deal of parking availability.”
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“One of the associates here went well above and beyond to provide me with exceptional customer service.
Short version: I had some things printed for my father, and when he picked them up, he also did some browsing and got a few things there. He misplaced the printing and could not for the life of him remember where it might have gone. So a few days after the original order, I ordered the same items printed there.
The next morning, I got a call from an associate at the Staples print center (I did not get her name, sadly) who said that the original printouts had been found in the store and turned in (my dad must have set them down while browsing and forgotten them). She told me we could pick up the original printouts anytime and that she would be glad to cancel the duplicate order.
Amazing! There were several opportunities throughout this situation for an employee to say "not my job" or "why should I go out of my way for a stranger?" but instead, this employee seize an opportunity to be helpful.
My dad was so relieved that he hadn't lost the printouts completely (he was really wracking his brain to retrace his steps). Both he and I will be loyal Staples print customers for life!”