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July 2024 by Vaishnavi Vatsal
Had a really good experience at this PNC location. I used the drive thru, and the teller there had a patient and friendly demeanor. She efficiently took care of my requests.
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July 2024 by Daniel Moon
Slow slow slow slow! Waited for a teller for 40mins in line! Grandpa teller don’t know the difference between a right click and left click on a mouse. Indian lady can’t handle the drive thru.
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May 2024 by Michele Galasso
East norriton drive through the worst. Sat there for 15 minutes I'm the only one here
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February 2024 by Shawna Johnson
I love going to this bank! Victor is absolutely amazing! He helps me with anything I need! ?
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December 2023 by Tiana M
I’ve had nothing but headaches, stress, and aggravation from PNC since my husband died 1 year ago. It took 9 months and several trips with a lawyer to gain access to bank accounts. I was met with resistance every step of the way, not just with one branch, but with PNC in general. I have never experienced such a lack of communication and transparency with any other bank. They have hidden policies that they don’t disclose until you’re in need of help. Do yourself a favor and bank somewhere else.
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November 2023 by Lady Eleanor
I’ve had nothing but headaches, stress, and aggravation from PNC since my husband died 1 year ago. It took 9 months and several trips with a lawyer to gain access to bank accounts. I was met with resistance every step of the way, not just with one branch, but with PNC in general. I have never experienced such a lack of communication and transparency with any other bank. They have hidden policies that they don’t disclose until you’re in need of help. Do yourself a favor and bank somewhere else.
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August 2023 by Moe Grant
Close to my home and the people are very nice and friendly.
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May 2023 by Team M.
Maybe the worst customer service I received at a bank in general. Walked in to close an account and was told I needed a cell phone to check in the lobby by the manager. Told them I left it in my car with my wife and the teller is rolling her eyes now. I work in the industry so I know how it works, they prefer to virtually check everyone in, but the workers can also do it. Spent about 5 minutes talking before the manager said I can have a seat, as I walk to a seat they are yelling for me and direct me to a banker who was available to assist the whole time. Banker tried to help the situation but in the process made a few jokes about a customer which is a big no-no. Overall, the lady behind the teller line was very poor customer service and the manager didn't know how to handle a situation where a client doesn't have their phone on them. I Don't recommend this branch.
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September 2022 by Joelymar Gonzalez
The lady that assisted me Bhargavi was really nice and helpful it was a great service plus she also explain some services that I could do online that are very helpful.
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June 2022 by Vince G.
I needed to stop an automatic withdrawal the genius teller did not tell me there was a fee involved.
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May 2022 by Mike Smith
The worst. If you go in for anything they have you sit and wait for 30 mins while they do nothing. If you call expect to be on hold forever.
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April 2022 by laredj chehrouri
Waited a long time to see a banker. Three of them were doing absolutely nothing , displaying total disregard and no sense of urgency. Waisted my time
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November 2020 by Ab Jabbar
Horrible. Thinking about closing my accounts.
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July 2020 by Danna Sharadin
Although I love the bank and the staff is great, this waiting in the drive through due to COVID IS horrible. At American Heritage, you can go inside. They also have specific lanes for quick deposits or cashing a check. THIS IS HORRIBLE. Again, just one tweek would solve a lot of frustrated customers.
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February 2020 by Random universe
Amazing
