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March 2024 by Annette Holzknecht
Very helpful in taking care of my car
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February 2024 by Arnetta Hayward
A big fat man got in my car and messed up my seats
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February 2024 by Michael
Always an easy process with these guys. Courteous and professional group all around.
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December 2023 by Car R
I waited almost 4 hrs for state inspection,oil change and tire rotation. My car is a brand new 2023 Outlander that I bought in May. They did give me free inspection but that's to long to wait for brand new car.
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November 2023 by Ayesh adam
I came for the service my car because I hear the noise then they did my service and change my car oil and check the car what the noise tell me thousand of things I said OK can you please fix my noise first that I hear it they said yes they will change it up and fix it the sound but they did not fix. They told me they fix it and when I came home the sound still coming up, I called right away to them came to them let them know it did not fix they said can you bring a back then i bring back they fix again and they fix some thing else to and then again didn’t fix I call again they told me to come Monday then three Mondays again again I bring did not fix then I called him again there’s a come today I went today and they telling me something else three times they still fixing my sound and messing it up. Some thing else in the persons was so weird and act they’re telling me different prices. And did not fix my sound what I went for it, and fix some thing else and mess it up. My uncle can fix my car, but I didn’t went to him I went to them to fix it because their company of the car. I’m telling y’all don’t go to these two persons their name is. Tim and Frank. I spent more than 3000 did not fix. I do not want to give any star, but I have to give a star to post it up. Please everyone make sure to go to the right place and right person so they can help you with it. They are not.
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November 2023 by Monica Rogers
The service department is awesome, very knowledgeable an always eager to help you.
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September 2023 by Cierra Hall
Finding a decent, honest mechanic can be very stressful. Fortunately, Frank always makes sure I’m in good hands! I've been taking my vehicle to this service center for a over a year and have always had a good experience. Customer service is excellent and they live by the golden rule. Always reasonable prices and solutions, with the great job thats always done on my vehicle. Can't recommend them enough!
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September 2023 by Wilfredo Montijo
Went in for a Pennsylvania safety and emissions inspection. Turned into a $2400 bill to get new front brakes, rotors, and master cylinder, front end tie end rods, alignment, and oil change plus inspection and labor charge.The vehicle passed safety and emmisions inspections. The vehicle was on the road for 5 minutes, and the brakes went out completely. Called service department. Instead of sending a tow to pick it up, they said to drive it back without brakes.The vehicle was driven back to the service. They said that the brakes seized up when they took the car off the lift bay and put it on the alignment machine. They they stated that they would check it out Saturday morning.Saturday morning, they quoted an additional $1000 for new brake booster, labor, and brake fluid.This happened Friday and Saturday before Labor Day. We have no car currently. And we won't have an answer until Tuesday to what they will fix and how much.
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August 2023 by Stacey Gonzalez
My car is the brand new 2023 outlander that I purchased in March 2023 therefore only a couple of months old. Someone or something broke my windshield and I had it replaced so why is the guy at the service center telling me I need to have my vehicle reinspected. It does not need reinspection but just a reissued inspection stickers. I am looking for a new dealership other then Springfield Mitsubishi because of its lousy service center.
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August 2023 by Gail Eiler
Frank in Customer Service was friendly, truthful and eager to serve. Anthony the mechanic was enthusiastic, knowledgeable and focused on understanding my problem and how to quickly fix it.Services: Transmission
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July 2023 by Her87
Getting through via phone is like hitting lotto. But once answered very good customer service via phone and in person. Sometimes Im there longer than needed but nothings an in and out when it comes to car services
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July 2023 by H “Kehfren” Mitch
Excellent service.The team is friendly and courteous.Dave is the rock star service agent. He will take care of your vehicle repair needs, and explain what needs to be done.Overall the team provide a great customer experience.Will go back for routine maintenance.
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May 2023 by Joyce Hill
Friendly staff, dependable service, some services available same day.
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May 2023 by leonard washington
Very professional and courteous and I always go there for service every year thank you Mitsubishi
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May 2023 by JoAnn Waters
Hate it here. Slow service, never call you back. They broke my fuel line
