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September 2024 by Tina Ron Wood
A pleasure to do business with. Mitchell and Scott were so helpful,even after-hours due to our very complicated schedule. We agreed on a fair price, that paperwork process was smooth and none of those absolutely crazy doc fees that other dealerships charge (that would have broken the deal for me). We took the unit out the night that we bought it. They gave us a fabulous discount on accessories at the time of purchase and we did add a good deal of add ons because they were all great. I could have ordered it all on amazon, but giving my business to a local business is important to us.
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September 2024 by Cynthia Newcomb
Great food, great variety
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August 2024 by George Garrett
Make sure that if you buy used or as is from them you get another company to inspect it before purchase because they will NOT help you after the sale if things are broken. 5 days after my purchase during our first trip we had an engine failure, 2 water leaks, the toilet won't hold water and the stairs broke. Buyer beware I recommend going somewhere else before buying from these guys.
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August 2024 by Harry Brown
I came here to purchase an RV. This would be my first time the thing that threw me off about this dealership is the salesman wasn’t knowledgeable in tongue weight,or didn’t take the time to explain to me what hitch and weight is and literally picked the biggest RV and said my truck canpull it no problem . I only have a half ton truck I will go to a dealership that will guide me in the right direction and not try to sell the most expensive travel trailer.
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July 2024 by Mark Reich
This place was very helpful for me. They have just about everything you need for your camper and if they don't they can order it. I had a great young lady who helped me out name Lonnie she was great very polite and very helpful. Thank you very much...
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July 2024 by Foxxy Loxxy
Looks like they had a lot on the lot for sale .
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July 2024 by Lynn Wilt
Our experience with Shady Maple RV was excellent. Mitchell was a patient and helpful salesman, his warm personality made us feel confident with our purchase, he went above and beyond his duty before and after the sale. I also must give the rest of the staff high commendations, Dreama in service is awesome, Loni in parts has a quick and wonderful smile and Brenda was a joy to work with along with Karen in warranty. Chuck the tech was great with orientation. I feel very confident with giving my high recommendations.
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June 2024 by gavilondo yamil
Have to start by saying that im a new rv user, with this on consideration, we bought a 2014 heartland Mallard, the sales person Ray I believe it's the name show us a couple of options, we settle for the Mallard, it was an as is trailer, we asked for the dealer to disclose the conditions and of problems with the camper. The sales person said the only problem is 2 soft spots at the 2 entry points( main door and bathroom door) and tank sensors don't work, after walking around we found that also the slide floor was bad, we asked him to connect to short power to test appliances and sales person replied coute " we have not plug in the dealership to do so", we trusted him, after all he works at what we consider a reputable company ( gross mistake).
I failed to mention that this is a purchase for work since I will be going out of town for 6 months and will need a place to stay.
2 weeks after the purchase I travel the 9 hours to the job site and tow the camper with me, that is when the awakening started,
1) camper was soak weet, i had driven true rain on my way there, all seals and corners are bad.
2) electric of short power doesn't work ( wiring is bad)
3) plug it to water source just to find out that the plumbing was bad, more than 1 broke water pipe and fixture
4)water heater does not work from propane side
I called in thinking they can at least help me figure out the power problem but i was told no, can keep going but don't have the energy.
Today I came back to town and walk in their office and was told the manager wasn't in but he's replacement for the day express complete disregard for the situation and said between other things that the short power plug mention by the sales person it's complete lying since they do have several plugs that the trailer could had been plug to check the appliances and biased that he couldn't say or do nothing for us, the manager won't be there until Monday morning at 10 am, I expressed that I need to leave mo day by 8am and asked if it was something that we can do to make it right, he answered no it's nothing to do and even if I was to talk to his manager the answer was to be no. I am on my own and shut down the conversation.
Do not by anything from this business they are sheady and take advantage of innocent unexperienced costumers.
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June 2024 by Peg Miles
Let's start by saying it was Friday Memorial Day weekend.
We have a fifth wheel that after hitting a large pothole right before morgatown exit PA turnpike broke an axle on the camper.
We made it to Shady maple RV 1st thing Friday morning on 3 wheels!
They had found an axle and squeezed us into their schedule, because they would be closed until the following Tuesday due to holiday weekend.
We were on the road by 4pm Friday !
I totally recommend there service!
Thanks to Jim/Service and Dreama/ Parts along with Mitchell/Sales our weekend turned out successful! THANK YOU ONCE AGAIN
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May 2024 by lacey lausch
For an official review, we waited until we took our new RV out for its maiden voyage. (We purchased in January of 2024, but only recently were able to take it out due to winter in PA.) Let me tell you, you cannot go wrong with purchasing an RV from Shady Maple RV! From start to finish, Bryan helped guide us through purchasing our first RV with expertise and immense care like we were family. Being as it was our first RV, he answered all of our questions we had and was very knowledgeable. The final walk-through with Chuck when we picked our RV up was very thorough. He made sure that we would feel confident hitting the road once we left and had us laughing the entire walk-through! We took very detailed notes and only had one question during our first trip. (Which I did have notes on but somehow misplaced them.) They assisted us in getting a license plate and handled all paperwork needed for us as well. The extra touches like offering Oreos as snacks added a yummy bonus to our visit. Everyone on site is very friendly, too. If you take anything away from this review, it's that we highly recommend Shady Maple RV and will be using them as long as we have and RV!
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May 2024 by Matthew Houston
Absolute worst service I’ve ever had. Waited two months for a service appointment, finally the time comes and I drop it off and don’t hear anything for two days. I have to be the one to reach out to them to find out what’s going on with my motorhome. After 4 days they still didn’t have any pricing for me for what needed done to my vehicle. After speaking with a manager I was told that it’s my problem that I didn’t hear anything, then had to go to the general manager, who told me “I can meet and talk about it, but if a customer comes in I’ll have to help them”. I guess I wasn’t a good enough customer for him to help. I was willing to pay for all the work to get done. Probably worth over 2000$ of work to be done but nobody wanted to give me the time of day, or give any information. I now have an uninspected vehicle and spent 200$ for them to tell me what I already know. I wouldn’t recommend this place to anyone that I know.
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May 2024 by TH Christian
I needed work done on my rv's ceiling and Shady Maple RV did an excellent job with the repair. Dreama was very helpful setting everything up, and Lonnie worked quickly to get my parts ordered. Thank you Shady Maple RV!
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May 2024 by Amy Gingrich
My husband and I had rented before from this rv dealer, and we thought it worth it. In doing research, Mitchell Weaver was an amazing “guide”! I felt very comfortable doing the honest walk thrus and he was incredibly knowledgeable about all kinds of things. He was a thorough rep and was so patient with my husband and I, and I would be honored to work with him again! He answered all my questions without being pushy towards one particular rv just to make a sale; and that’s exactly the kind of person I would go back to buy from him again and again, if I would be asked where to get the best customer service for rvs, I would say “Mitchell Weaver, Shady Maple RV”! Thank you, Mitch!!
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January 2024 by Tom Badman
Lonnie helped me today. Dreama has been a great help also. Shady Maple RV is a great place for your RV needs. I will return!
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December 2023 by Dale Mace
First time we bought an R from them , no pushy salesperson, easy working with the personnel , had updates done the trailer with no hassle. Yes i would recommend them to anyone that is looking for an Rv