“Tom Rhodunda of Meridian Bank was very helpful every step of the way in our home buying process. He was available for every question and concern we had. Whether by phone, text or email, we were always able to reach him at any time. He responded quickly and explained everything so that we were able to keep up with a very complicated and fast-changing market. With his advice we were able to lock in at a lower rate. We grew to trust him more as a friend than a banker.”
“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”
“We recently purchased a new home where 4 previous buyers, with signed contracts were unable to obtain a mortgage with the National money center banks.. Allen was amazing walking us through the process other banks could simply not accomplish.”
“I LOVE this bank. We switched all of our accounts over to First Resource and couldn't be happier. The customer service is great -- no waiting on hold, leaving a message, we will get back to you in 24 hours. A real person actually answers the phone and resolves your concerns -- right away. Bank here -- game changer.”
“Richard Brown was very helpful and spent hours helping me through a technology slowdown and glitches in the needed forms line. He persisted and successfully completed my request.”
9AM - 5PM
901 Fayette St, Conshohocken“The East Norriton branch for the American Heritage Credit Union has been my branch for decades, and I was assisted recently by a very patient and helpful young woman at their reception desk who managed numerous transactions and changes to my account, providing wonderful customer service. Great job!”
“Phenomenal customer service from Emmanuel! I went in with my kids to open up their first checking accounts, something I could have done online but wanted it to be a memorable experience for them. Emmanuel went above and beyond, engaging my kids throughout the process, making them laugh, and being incredibly patient when we encountered technical difficulties and it took longer than anticipated. He even fixed additional issues without being asked.When we left my daughter said “that was a 10 star experience!””
“I've been a member of this credit union for 20 years and it's because the customer service is amazing!! You can call and talk to an actual person who really knows the answers to your questions. I moved out of the area but can use shared branches close to home for everything. Fraud problems? Nope! They contact you with any unusual activity right away. I had a mortgage through them and NEVER had a problem. The app allows remote check deposit and secure text messaging which are responded to right away. I recently went to the Blue Bell branch and Shane was such a pro for both of the big transactions I had that day. In person, over the phone, or by secure text on the app, their customer service is unmatched. If you want the best customer service, this should be your credit union!!!”
8:30AM - 5PM
502 W Ridge Pike, Conshohocken“The Assistant Manager Noah is a great person to work with. He has helped me out on multiple occasions, Great ambassador for TD. 5 stars hands down, thanks for all your help!”
“The staff at this branch is absolutely marvelous. No matter what I ask of them, they are ALWAYS willing to accommodate me.Yvonne was extremely helpful when I was unfortunately involved in a scam. Have you ever had your social security check deposited one morning and then went to make a small monetary purchase with the bank's debit card to have it declined due to insufficient funds. Yvonne kept on top of things and updated in a very timely manner about having my funds deposited back into my account.There is teller who helps me 90% of the time. Unfortunately, I cannot remember her name at the moment. She goes the extra mile for me. I regret I can't remember your name!!!Everyone at the branch is pleasant and helpful. They have a very a positive attitude and always a smile.”
9AM - 5PM
451 W Johnson Hwy, Norristown“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”
“I opened a checking account at Citadel credit union and was serviced by Sarah Russakoff she is a true professional. She explained other products that are available at Citadel that I may have been interested in. She made the whole experience simple and enjoyable.”
10AM - 4PM
520 W Lancaster Ave, Wayne“This is my first time living in US, then I decided to open a primary bank account on Citadel, and secondary on BofA, and I have to share to you that I had the best professional customer service. The manager on duty explained me many stuff in details and with all of knowledge. I am very glad and in same time I would like to share how satisfy I am felling with this Financial Center located in Strafford.”
9AM - 4:30PM
595 E Lancaster Ave store 5, St Davids“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
9AM - 4PM
101 Ridge Pike, Conshohocken“I had to deposit a check for my business. I forgot my personalized deposit slip. The teller could not have been nicer and looked up my information and filled out the slip for me. And she did this all with a smile, while joking around with me. One of the best experiences I've had at any bank branch ever!”
“Norristown Bell is by far the best bank/credit union I've ever dealt with. I've always dreaded having to go to the bank, now I actually look forward to going.It's a local credit union that actually cares about its local community!”
8:30AM - 6PM
236 W Dekalb Pike, King of Prussia“Amanda can take care of me any day! The calmest PFFCU I’ve ever been in lol. Nah, but Amanda was very patient, friendly and kept me posted on what she was doing instead of just walking away to leave me guessing! Thanks Amanda enjoy your holiday! ?”
“This afternoon I needed important extensive documents notarized on a rush basis. Todd Gibbs, the Notary at WFB in Paoli provided excellent service and advice and could not have been nicer about this process. He spent an hour making sure all documents were properly executed.”
9:30AM - 5PM
799 Main St, Royersford“I haven’t had any problems with Superior Credit Union. Everyone is courteous. Making transfers over the phone are a breeze. Their app is also easy to use. Recently I have closed a longtime account with another local credit union because service has gone downhill. I’m sticking with these guys.”
“The Oaks Branch has the best people working there. Extremely friendly and super helpful. I was amazed by the care and interest shown to me during my last visit. Honestly, I wish all locations employed a professional and caring staff like the one found in Oaks. Kudos to the awesome staff!! David W”
“I have found the National Bank of Malvern to be a very friendly family owned bank. The staff is most helpful with any financial questions that I have. Thanks to you all.”
“I visited Diamond Credit Union to open a bank account for my non-profit organization, and I must say that Shannon provided an exceptional level of service. Her expertise and helpful demeanor made the entire process smooth and effortless. She patiently addressed all my questions, ensuring I felt confident and well-informed throughout. In addition to Shannon's outstanding service, the friendly atmosphere created by everyone at the bank truly enhanced my experience. Diamond Credit Union's staff went above and beyond to make me feel welcome and valued. Overall, my visit was not only productive but also genuinely pleasant. Shannon and the rest of the team at Diamond Credit Union have set a high standard for customer service that I greatly appreciate.”