8AM - 6PM
301 Union Ave, Altoona“For over 4 years I've had all good experiences here.The staff is courteous and knowledgeable and prompt. I'm grateful I don't have to experience the post office for my shipping needs and really appreciate Katie for going above and beyond helping me out with a recent mailing.”
9AM - 5:45PM
3323 PA-764, Duncansville“Shipped ahead and requested hold for pickup. Received packages earlier than if I would have shipped to final destination. Staff was very friendly and accommodating.”
“I want to take a moment to express my heartfelt appreciation and commendation for the exceptional service provided by the Altoona, PA Downtown Post Office. Their dedication to outstanding customer service and consistently prompt deliveries has left a lasting impression on me.Whenever I use their services to pick up packages for delivery, I am greeted with nothing short of excellence. The delivery personnel are not only incredibly punctual, but also remarkably personable. Their friendly demeanor and willingness to go the extra mile to make every interaction a pleasant experience.On one occasion, when a package I was eagerly expecting failed to arrive, I turned to the Post Office's website for help. I reached out to them, and to my delight, they promptly responded, providing me with the status of the package and addressing my concerns to my utmost satisfaction. Their efficiency and attentiveness in resolving the issue were truly commendable.I have needed to contact them multiple times through their webpage for various reasons, and each time, they have been incredibly responsive, ensuring my inquiries are addressed within a reasonable time frame. Their commitment to customer satisfaction truly sets them apart, as they consistently go above and beyond what is expected of them.The Altoona, PA Downtown Post Office has truly exceeded my expectations, not only in terms of their exceptional customer service but also in their unwavering dedication to timeliness and professionalism. They take great pride in their work and strive to provide the best possible experience for their patrons.Considering my consistently outstanding encounters with the Altoona, PA Downtown Post Office, I wholeheartedly give them a five-star rating. I highly recommend their services to anyone in need of reliable and efficient postal service, as they have proven repeatedly that they are an exemplary team of professionals who truly care about their customers.Thank you, Altoona, PA Downtown Post Office, for your exceptional service and for consistently going above and beyond. You have earned my utmost respect and gratitude!”
“Just received a very heavy daybed. Thank God it came with your driver I don’t know her name but I received the package at about 1:30 PMI’m 70 years old and have arthritis in my right hand can’t grip things not really heavy things. your driver took the load and got iit in the door without complaint I could tell even though she seem very strong that this was a strain .she was Courteous always had a smile on her face. In my opinion she is a credit to your organization. Thank you”
“Every time I send a package, I am greeted with the best workers and helped through the entire process. They make sure everything is correct and are always so pleasant. The best part is, my package arrives literally the next day. I couldn't ask for a better experience!”