9AM - 5PM
281 S Main St, Dupont“Wyoming Branch has the friendliest people and more importantly the best customer service! I can't commend them enough for all they do to make you feel welcome.”
8:30AM - 5PM
1320 Wyoming Ave, Forty Fort“Carol Ford has gone above and beyond the call of her job. We were having a difficult time in our life and she helped make things. Better. Cannot say enough about her. A real person in this digital carefree world.”
“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
“The Choice One Employees at the Plains Location are the Best! They are always very professional; and so pleasant. They always have a smile and a kind word. As for any question I have had or a problem it was solved.”
8:30AM - 5PM
924 Wilkes Barre Township Blvd, Wilkes-Barre“A very convenient location, a beautiful building, and nice and personable tellers. I've been coming here for more than 10 years once a week and I have never had a bad experience.”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Excellent customer service- Dedicated to service and VERY professional.Tracy Carey is top notch! I have been a customer for over 20 years.RATES ALWAYS BEAT EVERY OTHER BANK!”
“Have done business with Fidelity Bank in Moosic for years, always a pleasant experience. Rachel and the other tellers are always very friendly, knowledgeable and helpful. Thank you to all!”
“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
“We love banking with The Honesdale National Bank. Karen Decker and the staff are always friendly and easy to work with. We bank with several local banks, but none have the home town feeling that we get by banking here.”
9AM - 5PM
1625 Wyoming Ave, Exeter“I am an employee of St. Joseph's Center in Dunmore and new to the area. We do our banking with the bank . The drive thru banking is exceptional. The tellers are quick, very polite and extremely pleasant. Keep up the great customer service!! Thank you All.”
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
9AM - 5PM
754 Wyoming Ave, Kingston“Always a pleasant experience every time I need to go in for something. Friendly, welcoming staff in a convenient location with banking options that meet all my needs. Absolutely recommend!”
“I absolutely luv this bank. I don't have good history with banks but, they gave me a checking out without any problems. And I luv being able to so night deposits and having online banking with no hidden fees.”
9AM - 5PM
400 S Main Ave, Scranton“Always super helpful between in person visits and over the phone. I love this bank and highly recommend to everyone! Kellsie and Laura specifically helped me with getting a new debit card. They both are very professional and friendly. Felt like I was visiting friends or family. Thank you!”
9AM - 5PM
130 N Keyser Ave, Scranton“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
8:30AM - 5PM
285 S Main St, Pittston“Best bank to deal with. Very friendly and knowledgeable. They told me about the new CDs and now I am making $$$$. Never had any problems. Been with them over 25 years and even had my business accounts with them. I would highly recommend them, especially the Pittston office.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“This rating is solely based on the mortgage officer Rachel W. She is an absolute life saver. I truly don’t think I would have made it through buying/selling a house without her. I would recommend her over and over again. She made a difficult process 100 times better. Not only is she very knowledgeable but she truly is amazing to work with. She went above and beyond to make sure everything went as needed even when it meant going out of her job description. I wish the world had 100 more of her!”
9AM - 5PM
201 Franklin Ave First Floor, Scranton“Needed a personal loan but had some questions before applying. Customer service was excellent and helpful. Also got an answer about the loan in less than an hour. Have banked w penfed for several years and will always use them for loans and other banking needs.”
“I’m shocked to see the amount of bad reviews bc my experience couldn’t have been more opposite! My experience with this chase couldn’t have been better. I walked in & was immediately greeted by a bubbly polite woman asking what I needed, ( I’m so sorry I forget your name, but the woman with tattoos & red hair ) I told her I wanted to open a bank account & right away she started helping me. She offered me coffee & water, was polite, & the whole process was quick & smooth. I felt informed & comfortable the entire time! My mom who also uses this bank has nothing but good things to say about the people here. Thankyou for finally opening up in pa !”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
“Parking lot is well kept with ADA ramp. ATM is inside a climate controlled foyer. Lobby is clean, staff is professionally dressed and efficient. In 5 years the ATM needed maintenance once and I use it weekly.”