-
December 2023 by Josue Reyes
Excellent service
-
October 2023 by Elizabeth maranilli
Rudest pharmacist I have delt with, apparently because I needed 2nd shingles immunization ,I caused her to get behind on her work. Applied immunization with attitude and walked away . Nina Sorbella , I am probably twice your age. Have a little respect, your career depends on it.
-
October 2023 by Loretta Condi
Rite Aid in Dunmore is the best pharmacy anywhere. The people who work there are friendly, helpful, courteous and extremely knowledgeable.
-
July 2023 by Bob Miscavage
Early this year I dropped off a prescription at Dunmore Rite Aid for Diabetes test strips and lancets and asked them to charge it to Medicare. When I got home I noticed they charge my health insurance instead of Medicare. Around May 25 I dropped another prescription for the same and they would text when ready. After a week or so when I didn't get a text, I stopped over Ride Aid and asked why? They told me they faxed a paper to my Dr to fill out. The two times I was there no one told me about any form my Dr had to fill out for Medicare. I called my Drs office and they said they never received any paperwork from Rite Aid. Stopped over Rite Aid and they said they would again fax the form to my Dr. Here I am about four days or more later and still no text my prescription is ready. I cannot recommend this Rite Aid since they are lax at following up with a task helping their customers. This is a prime example why Gov Desantis needed to take on Disney. Cooperations are too big and don't care about it's customers only locking in their monopoly to our money. Which our politicians have helped them with by not make it easy for small pharmacy's to handle Medicare.I had a reply from the owner of Rite Aid asking me to contact their customer care office. I contacted them the next day. The lady ont he phone was very nice. Took my information to investigate my survey complaint. By the end of the day I had my two prescriptions. I appreciate the follow up the customer care office did.
-
February 2023 by Daniel Lynn
Thank you for your great service
-
January 2023 by CHIMA
Good store but there was something urgent I wanted to pick up and as soon as I got there they closed the store why did this happen? Also on Google it says its open so I dove here thinking I would pick up my order.
-
January 2023 by DougSmithBass
Greeted by name . Associates are very friendly and helpful. Well-stocked store in this time of scarcity.
-
November 2022 by minUnee minUnee
Was a very clean store and the employees were very helpful and they had most of what I needed. Will definitely shop there again.
-
September 2022 by Kacy Ortiz
Twice this week did I have a less than satisfying experience in this particular Rite Aid. Going to pay for my stuff and the card reader rejects the chip followed by swiping my card only to be told "insert chip". This happened at one register the first instance and the other one the second instance. Cashiers are helpful in solving the issue but they tend to downplay how much these card readers need to be replaced. "Ohhh yeah they don't work sometimes" ? sometimes? Several times a week to the same person is not "sometimes", ok? Likely happens to others. I strongly recommended they speak to the store manager about getting new ones and they looked at me like I had three heads. What kind of customer service is that? I ought to call corporate
-
September 2022 by John Lampman
Closed early once again really appreciate the inconvenience might possibly stop shopping here at all
-
August 2022 by John Lampman
closed early so many times I'm tired of the inconvenience so I'm no longer shopping in this store
-
April 2022 by Emani Wallace
Pharmacy staff there are so rude and unhappy!! They don't smile at all and talk very cold and dry and are not friendly at all. Both the pharmacy techs which is the older female with dark short hair and the young tech girl with big circular glasses are the most coldest people you can imagine. Get upset if they have to look for anything that is not in the pharmacy but in the pharmacy section. Just dont go here.
-
August 2021 by Thomas M
My doctor called me in an RX which they refused to fill citing only a vaccine can be administered. This is utterly insane. I called CVS, the pharmacist was in disbelief and filled the script within minutes.
-
June 2021 by jenn posaski
Very good service !
-
June 2021 by Lori Kerrigan
Excited to be there for the Covid vac