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March 2024 by Eddie Kocienda
Quick service, very friendly and helpful.???
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December 2023 by Lavenderblue ASMR
THIS BRANCH WILL BE HEARING FROM A LAWYER FOR DISABLED DISCRIMINATION IM DISABLED SHE HAD NO RIGHT I WANT TO COMMIT SUICIDE CAUSE OF THIER BRANCH MANAGERTHE BRANCH MANAGER AT THE DUNNMORE BANK WAS SO DISRESPECTFUL TO ME IM POOR SHE TOOK ALL OF MY SSDI PAYMENT OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION I ASKED HER TO RETURN IT AND SHE SAID I CAN BEG ALL I WANT IM NOT GETTING IT BACKVERY VERY RUDE BANK I TOOK ALL OF SERVICES OUT
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December 2023 by Frank McHenry
Don't listen to what any of these service representatives say they lie and say they'll waive a late fee then go back on their word. Their workers are extremely unprofessional too.
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November 2023 by donamick (thebiggD)
These people have a license to steal. Plain and simple. If you want a bank that's on your side, use Ally bank. With no overdraft fees for starters.
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November 2023 by august stile
Sadie, Sam, Christine are the best. They always go out of their way to help.
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October 2023 by Lana Kristoff
Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.
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September 2023 by Paul Hemak
They charge $5 to make an ACH transfer. So they charge you money when you go to pay them which is crazy because they are the bank. Then they say that you can make the payment in person but I'm never near any of their banks. They said I could set it up on auto pay but if I make my payment early it's still takes out on the auto pay date
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September 2023 by mariah henson
terrible bank. got another card from them and the same issue happened again. there was fraud on my account and they over drafted my account for a $3 bank statement.
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May 2023 by Jvr hunter
Dragon is the reason why we closed out our accounts at two other local banks and brought our money to Fidelity Bank. Dragon has great customer service skills and very knowledgeable and always is available to answer our questions.
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April 2023 by jim dartt
The only bank I've dealt with that will work with you and go out of its way to help you. Excellent customer service.
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March 2023 by Amy Jones
A current VP on the investment side of this bank sold an elderly family member of mine a financial product with very unfavorable terms. My family member worked hard his whole life and was a kind and decent person, and the Fidelity representative apparently felt entitled to take the savings from that hard work and invest them in a way that would enrich the financial institution and earn himself a large commission, while offering negligible benefits to my family member. I realize banks exist to turn a profit, but the terms of this financial product were exceptionally poor. I would strongly advise taking your business elsewhere. Adding insult to injury, the time has come to extract ourselves from this exploitative contract, and we need the help of the bank to do so. I have been calling for weeks and they have yet to take action on this time-sensitive matter.
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November 2022 by Shaun Y.
Definitely 5 stars!
Dragan Jokic and Sadie Roth were knowledgeable, professional and courteous. They made me feel secure, and for the first time ever, I feel like I have a bank I can trust with my money. I would highly recommend this bank to those who like a traditional bank, where they greet you by name when you arrive, but still have the latest up to date technology with online banking.
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November 2022 by Shaun Y.
I don't know why the other reviews here are rated so low but from my experience they are definitely 5 stars!Dragan Jokic and Sadie Roth were knowledgeable, professional and courteous. They made me feel secure, and for the first time ever, I feel like I have a bank I can trust with my money. I would highly recommend this bank to those who like a traditional bank, where they greet you by name when you arrive, but still have the latest up to date technology with online banking.
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November 2022 by Stacie Dunne
Do not get an auto loan with this bank!!! They are the worst!!! I am so happy to not have to pay to this freaking bank anymore!!! They charged me an extra 1000 dollars onto my loan saying I didn't have insurance on my car when I sent emails and texts with photos of having insurance the entire time! I will never recommend this bank to anyone.
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August 2022 by Melissa DiChiara
Got to love that the sale of my house got pushed back by the incompetence of the mortgage person that didn't submit paperwork and went on vacation. I got rid of you a long time ago bc of your ridiculous fees but the incompetence is mind boggling!!!
