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January 2024 by Dion Linder
Im Dion I have a 2024 cascadia. I needed to get some codes removed and wanted a quote on some parts. Mr Bill Wright was diligent professional and quick to get my problem resolved. The parts guy were also quick in giving me as quote. Honestly, I've been to a lot of dealerships, I've yet to come across one like this one. Thanks guys
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December 2023 by Alan A
Why owner replying only on good comments? it shows all negative comments are truth!!! I had a truck at their service shop, and they increased the truck speed without getting an approval from the company. Super weird action. Unprofessional staff. too many delays. I do not call it dealer! it is a tire shop!!!!
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December 2023 by Fleet Martian Express Co
I am working in a company which has 250 units in our fleet. We keep working with Freightliner dealers almost daily, I HAVE NOT EVER SEEN SUCH A DUMP DEALER IN USA. My brand new truck broke down on October 24 and brought Duncansville PA. After a week I was told by the dealer that unit is ready. I booked a ticket and send my driver from FL. He got the truck and after few miles it broke down again. WHY they said it is ready ??? I wasted money for flight ticket and hotel for my driver. We brought back unit to Duncansville, PA Freightliner. They hold my truck 1 month and finally when they said it is ready, it got broke down again. is it joke ?? Sean is the manager at the service but looks like he knows nothing about truck repair, they are just deleting codes and saying truck is good to go, after few miles you will be shut down again. Super unprofessional service!
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October 2023 by Stephanie Stukes
This business needs critical improvement with their professional ethics and work skills they condescendingly speak with clients when on the phone and speak loudly about them in an inferior tone with other clients present. They are also too busy goofing off and literally chasing each other around outside playing with one another to ensure that things are correctly ordered which causes serious delays to their clients getting back to work and making a living. If you are serious about your success in business think twice before using this company.
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September 2023 by Patty Naugle
We recently had the check engine and MIL lights come on our diesel motorhome. So we immediately started looking for a repair shop. Shane (Service Foreman) answered the call and was very accommodating! We made an appointment for the next morning at 830. Upon arrival everyone was extremely professional. Mike (mechanic) was able to diagnose and get us back on the road in less than 6 hrs. Everyone was very professional and the shop was the cleanest! Big shout out to Shane, Mike & Macy for genuinely caring and being so accommodating - thank you! Five star review for sure!
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September 2023 by Jayden Rodgers
Most of these comments are people with unique and unrealistic ideas on how the world works. There are no free hand outs. I have watched these guys deal with the worse people at that counter. You guys keep up the good work.
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September 2023 by FREDI TRANSPORT
We went in there for service and they charged us for 3 workers labor price an hour we got charged 1900 labor for 4 hours of work.....Never come here they will scam you !!!
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June 2023 by martell raheem
They tried to charge me 3k to replace a pndb box. Talked them down to 2k with $700 tow fee. Yet labor only takes a hour which they charge $185 a hour.$486 for the part. Trevor was the nice guy there. A complete rip off.
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June 2023 by Ken Musselman
Big dissatisfaction with these guys....quoted me 1000 dollars for maintenance...I added tire rotation and radiator flush..bill is now over 2 grand....tire rotation was 185 dollars....this is a Mercedes van folks...not to mention...time frame...had it all day on tuesday...never finished it...they kept it all day on Wednesday which caused me to loose a 3200 hundred dollar ru....
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May 2023 by Troy Frenzel
The best dealer in the country, It is always a pleasure to have my repairs done at this facility, Everyone is always courteous. Thank you for getting me back on the road!
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May 2023 by Akron fits Inc
Dayshift, service department, and then Night Shift service department, Travis best service ever I highly recommend take your truck there for service trusted good customer service we need more people like them God Bless you guys????????
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March 2023 by Derick Greene
Pickup up a damaged truck for transport and after arriving learned the vehicle did not operate. Trevor and his guys when above and beyond to help and assist to make the best of the situation. The truck was loaded and delivered without issues.
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March 2023 by Bill Barkley Jr.
Don’t waist your time I send more money in gas to tell them that’s not what I ordered than it’s worth atleast EBay can understand English n part numbers
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February 2023 by AJ Usog
I've been here for repairs on 5 occasions for unrelated issues, each time they resolved the issue and had me back on the road within the day. The staff here are professional, personable, and very reasonable. They work to get the lowest price possible and work within their customers' means.
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January 2023 by John Rauch
My truck had a CPC issue that was diagnosed very quickly. Job was completed quickly also. The first shop I ever had my truck looked at and fixed the same day. Great job guys!
