-
December 2022 by Alexa Knisely
Fire Pamela. She shames people for buying Plan B. Absolutely gross.
-
December 2022 by Mama MiMi
I am actually rating one particular employee who has worked at this Rite Aid for many years. Her name is Shannon. Shannon is absolutely amazing! No matter how bad everything else gets at this location (and believe me, they go through some spells where it's a mess but they also have spells where they are doing better) I know if I ask for Shannon, she is going to either know how to get things done or she will go far above the call of duty to figure out how to do it. I have been battling a vicious autoimmune disease for almost half my life so my local pharmacy is an imperative part of my healthcare. As I'm sure many people know, our health insurance companies are not our friends and they try to get out of paying for as much as they think they can get away with. Shannon has helped me so many times with getting medications approved. She always has a smile for you even when they have a line that goes all the way to the front of the store. I really hope that Rite Aid corporate office sees this review and rewards Shannon for her many years of hard work and dedication to not only rite Aid but to her customers.Note:Many people do not realize that they can appeal a decision to not cover something by their insurance company. Now you do. Never take no for an answer because that is what they are hoping you will do. At least 75% of the time I have been able to get things covered in an appeal. You just have to be willing to jump through their hoops and stay on their case. thank you Shannon for being so amazing. We all have the ability to be amazing but many are not willing to put the effort towards it. Shannon is.
-
November 2022 by Paul
Had a 12:40 covid and flu shot appointment only to find no one available to administer shot. At $4.00 a gallon for gas this is unacceptable. Clerk found it amusing that I expected the online scheduler to actually work. I will go to CVS from now on.
-
September 2022 by Tony Kuhn
Use them all the time for different items besides meds. Really have no complaints with the convenience of location and service.
-
May 2022 by Tracy Aucker
They said the prescription would be ready bu 2:50 PM I called it in at 8:00am , I stopped at 3:30 to pick up my husband's prescription and once again it was not finished they said it would be only a half hour the pharmacist just went on break I told them I live 45 min away the lady didn't bat an eye well low and behold 5:30 PM I got a call my script was ready , very poor time management not everyone lives within the community of the pharmacy.
-
February 2022 by Rena Lauver
Very helpful staff and pharmacists who consistently go above and beyond to help the customer!
-
July 2021 by MrUrworstnitemare
I was having an issue with my Dr's office faxing my script, finally Shannon called the after hours nurse who contacted the Dr. and they worked out and I had my script within 20 minutes. Shannon is one of those rare people that truly cares and she is always willing to help.
-
June 2021 by Mr Internet Guy
Pharmacy never has things ready on time. Fake niceness at the counter.
-
April 2021 by Charlotte Keep
Could not be more impressed by how friendly and helpful was the staff, both pharmacy and front counter. We came for our first Covid shot and were engaged by the nicest, most helpful staff I've met.
-
April 2021 by Ally Hannah
Update: Rite aid offered to get in contact with me and work out the issue of this rude worker. very rude they will be contacted
-
April 2021 by AA B
The worker Melissa Jones that works in the pharmacy department is rude and mean to people.
-
March 2021 by Abby Heckard
Horrible service. So slow. Unable to do there job. Should not have taken on more customers when they couldn't do there job before.
-
March 2021 by Jenny Reimold
I just want to say how appreciative I was for the effort that the pharmacy crew put in when my dad came for his vaccine. They were running a couple of people down and were extremely busy but the lady helping us was patient and very friendly. (I am sorry I do not remember her name)
-
January 2021 by Mike Delancey
Placed an order online to refill a prescription at 8:20am, said it would be done after1:00 pm .Went into pick the prescription up at 5:00pm. Still was not done! So if you have a prescription that needs to be placed or refilled. I would suggest not going to the Duncannon Rite Aid .I gave it one star because I could not give it no stars!!!
-
January 2021 by BigRed TankGuy
As with any rite aid you always want to use your rite aid card as the stores regular prices tend to be high but this rite aid has had some terrific staff throughout the years
