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August 2024 by Mary Theresa Cianca
I ordered flooring from Lowes and the installers came on June 3rd to install the vinyl flooring. First of all they sub-contract their work. The installers did not speak English. They talked into their phones and the phones translated, They finished the installation and moved the frig back a bit. I didn't notice until they left that they ripped the vinyl around the frig. I called Lowes and they said they would have to send inspectors out. A couple of weeks later they came and took pictures and stated the installers should not have moved the frig back for at least 3 days. (Don't know who they thought was going to move it) I get a call from the company, Ultimate, and they want pictures. I told them the inspectors took pictures. They didn't submit them. I sent the pictures and didn't hear anything. After another week or so, I get a call stating the installers would come back at no charge to me, however, I had to pay for the materials to repair the floor. Told them, I did not rip the vinyl, the installers did. We have been going back and forth on this so I filed a complaint with the BBB. I get a call this past Thursday stating I still have to pay for the materials and could I send pictures as the ones I sent were to close and they needed pictures of me standing by the appliance taking a picture of the damage. They pretty much said I was responsible for the damage. I am 74 and 5'0 ft. tall. No way I can move a frig. My husband had just had a heart valve replacement on May 30 and has since passed. He couldn't move the frig. I finally blew up at the guy and told him to close the case as I was going to have the floor completely replaced only this time with a reputable flooring contractor. I will NEVER buy flooring from Lowes again. They are OK for nuts and bolts. Their customer service is horrible, they sub-contract with companies who employ inept non-English speaking people and are awful to work with. My advice to anyone wanting flooring installed, go somewhere else. I could have given them zero stars but that isn't an option. My kitchen is still in disarray since June 3rd.
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July 2024 by Mike Banks
Waited 45 minutes for a fridge and then it had a big dent in it
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July 2024 by Donald Barnett
Very helpful loadong my truck
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July 2024 by Gayle Punchios
Low's is awesome, I ordered online, Parled in designated spot, & Customer Service loaded my bechicle, easy easy, plus very friendly folks
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July 2024 by Jarrad McCarthy
Not to many hardware stores in this town.
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July 2024 by Michael Gosnell
Good place to buy wood pvc dishwashers fridges stoves tools pool supplies
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July 2024 by Sean
Went to look for new appliances and flooring. Staff were very helpful and knowledgeable. The prices were very reasonable and lots to choose from in all the areas.
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June 2024 by Charles Jury
Appears to me, to have gone "down hill" over the past few weeks ? ? ?
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June 2024 by Tom Shaffer
Friendly staff and good prices and delivery
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June 2024 by Tracy Mcdonald
Love there flower department
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June 2024 by Larry Cr
Good Service
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June 2024 by Geoffrey Brackman
The employees at this Lowes are very knowledgeable and are always very helpful. A real pleasure to do business here.
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June 2024 by Tyrell Randolph
Bonnie plants 2024
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June 2024 by Bea Kurtz
Bought all my garden plants today. Lowes has so many flowers to choose from it was difficult to decide which would fill my pots. They also have a variety of tomato and pepper plants at very reasonable prices.
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June 2024 by Crimson Rose
Ryan in the dryer department made my experienceamazing buying a dryer for the first time he was very helpfuland pationt thank you for the wonderful experiencedurring my shoping
