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May 2024 by Bakpakgirl
We worked with Danny and he was on point. Friendly and very knowledgeable, he was able to help us very quickly. After we had left the store, I thought of another question we had and ran back into the store about an hour later. Danny saw me, helped me right away and was able to quickly combine accounts. He was very helpful, quick and a pleasure to work with. Great experience!
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May 2024 by Kiah Waymer
The gentleman Brian at the front store was very helpful and extremely nice! The young lady I spoke with was the complete opposite. I came to return equipment and questions on my account and I left the store confused and furious with my services. She did not once try to help me resolve anything and when I tried to show her what I was told, she totally disregarded me. I had to leave the store to call customer service to get my problems resolved within 10 minutes, after she “couldn’t help me”. I would return to this location to work with Brian only.
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May 2024 by Vadim Campbell
Good, friendly, and clean. Professionally took my problem and solved.
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May 2024 by Norm Sandy
Friendly and helpful. Don't call 800 xfinity
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May 2024 by Carlos Reyes
They was very courteous and helpful on selecting on my new service box...
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March 2024 by Matthew Galati
The store was great! I needed to cancel my service (moving) and they totally took care of me, no issues, pretty fast.They get 2 stars, however, because the website and phone are dogpoop. I spent over an hour trying to cancel my service before giving up and taking my chances at a store 20 mins away. It's 2024. A technology company should be able to handle this stuff remotely.
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September 2023 by BADAL GLOBAL
I would like to put 0 star in this Xfinity service store because when we try to open new account they give us to high price for first time and manager was to rude and wasn't help
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September 2023 by Brian Lau
Carmine Bruno did an excellent job today. My brother was having a feisty day today due to dealing with contractors in the AM. He handled him gracefully and turned the mood around.
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September 2023 by Rachael Castro
Went in to return some equipment and the customer service people there are the best!! I spoke to Noah and he took the time to write down some information about cell phone service prices and combo internet/phone prices. He greeted me at the door and held it open for me...so nice?????
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August 2023 by Kyaw Naing
I went to the store to ask a question about my bill. Doing the promo, I was paying $35 per month for the last 2 years. When that expired, my bill went up to $55 per month. Then a month right after come on my bill is $65 per month. My question is why is there $10 increase between the two months. I waited for approximately 35 minutes, only to be given a sales pitch on transferring my cell phone lines. I already made a note earlier that I'm not interested in transferring any plans and that I only have one question. After about 45 minutes in the store, I left still not knowing why there is an increase in my bill.I gave it 2 star because it is in a convenient location to drop off my Xfinity supplies to cancel my plan.
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August 2023 by Lisa Cartier
Noah is phenomenal @ the Dresher location. He went above and beyond to address all my questions. He is very knowledgeable and extremely helpful.
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June 2023 by Snoopy
It was so nice experience yesterday.I booked online before I went.I opened two lines with Xfinity Mobile,they gave me good price with two lines (unlimited $30/lines ,Plus bringing my own phone and number,they gave me additional $100 gift card).The employees are great.the atmosphere is comfortable.The sale consultant Danny he’s wonderful,definitely will recommend to anyone who wants to open new lines.
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June 2023 by Deborah L. Davis
I have visited twice in past two months and received excellent service and help. For home internet and most recent to get a new phone. Patrick and Carmine assisted me and were superb
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June 2023 by Tina Sabir
Upgraded two phones and was assisted by Carmine who was very pleasant, knowledgeable and extremely helpful.
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April 2023 by k brenen
What a horrible way to do business. Long lines, employees standing around not helping. People asking the dimbest questions wasting time.....this is hell on earth. Would be so much better if they had differnt ques for different services. It would speed up this nightmare of a wait. Comcast is literally the worst at customer service. They do excell at frustrating their customers and over charging though, so there's that
